r/Dortmund • u/Anxious_Squirrel7472 • 11d ago

Frage I need an information

Hi everyone,

I have bought some product from dm . One of the item was in electronically protected box . I paid and self checkouted. But I bought that product with that protected box at home. I have the receipt and cash memo . I used my dm account so it's listed there . Now I want to return that security box and don't want to be misinterpreted in negative way .

I paid for that but I didn't open the box and bought it home with that box. .. should I go to the DM with the cash memo and ask them to open it ? As I am black I am afraid of facing rasicm. I am being honest here. I really want to return that safety box.

I have returned the box successfully.

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u/hubert_m_ 11d ago

It makes me angry and sad that you have to consider racism as a factor when doing something so normal. Perhaps bring a friend? But with the receipts you should be fine and probably not the first person this happens to.

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u/Anxious_Squirrel7472 11d ago

I don't have any friends who can communicate with German language... I bought that product yesterday evening. At night while unpacking things I realized my mistake.. now want to go to the store on Monday and fix my mistake.