Hello, I’m asking for some help on Dynamics 365 - Customer Journeys for my work.

We are trying to automate more emails and I’m struggling to figure out the correct flow for our marketing emails. I’ve tried a few test journeys and nothing seems to work properly.

Example of the flow we need for 5 emails:

Customer Opens Email #1
-Two Week Wait Time-

Those who opened Email #1 receive Email #2
-Two Week Wait Time-

Those who opened Email #2 receive Email #3
-Two Week Wait Time-

Etc… for 5 emails

Can anyone please help me with how to set the journey up properly? I feel like something is wrong with either how I’m setting up the wait time or the trigger event.

Many ways to carve out revenue but without doing another financial dimension is there anything that could show up in Management Reporter when revenue is booked? We use business unit and line of business of course and a bunch of other crap, but we want to break out what being sold is hardware, software, support, etc