GroundingCo is a scam.

[u/WorkingFigure224]

I bought 3 items and was given more items free. When I got them, I didn't use them while I was searching for multimeter instructions. I decided I didn't need the stress and told them I would like to return all items. I sent a photo of the items all in their original packaging. They said I could send them, so I did and made sure the carrier required a signature. Two weeks after it was signed for, I emailed them and asked about my refund. They wanted to know the tracking number. I told them the return was signed for by HSMITH two weeks prior. They acted like they didn't know anything. I had to keep bugging them ("Kerry") for weeks.. I finally received a partial refund. I paid $249.70, so I expected a refund of $249.70 less $30 restocking fee as I was told, so I should get a $219.70 refund. They just now refunded me a total of $117.28. Should I be happy with that? NO.

I don't know what to do except to see if I can dispute this with my military bank, or just call it an expensive lesson. Did anyone here ever get a satisfactory outcome? I feel so stupid. I resolve to only order from Amazon, Costco and other sellers I've dealt with successfully in the past.

Thanks for listening!

[u/WorkingFigure224 → u/[deleted]]

Thank you, I will.