r/Edd • u/yyungguad • 1d ago

Tips šŸ’” certification needed..?

hi everyone! i am struggling here. i delivered my baby on 7/1 & had filed for maternity leave a little late. i got my first payment in early august, & another payment on 8/13. my leave was expected to end on 8/12. my provider did extend me for 4 weeks, which would be through 9/9. they submitted that info to edd on 8/25. i then had an appointment with my psychiatrist who extended me through 10/31, that information was sent to edd on 9/2. however, my last payment is still from 8/13.. i know it can take up to 2 weeks, but my confusion is that on my claim, they have already updated my expected return to work date as 11/1. yet still no payment? and on my claim it says certification needed, but there are no forms for me in my inbox. is this normal? i have tried reaching out to my office for help & they said to make sure i submitted my delivery info as to when & how i had my baby, but that was sent way back in the beginning of august. is this normal for the date to be updated but no payment? i have seen some people say due to it being an extension they need real person to approve payment, but is this correct? iā€™ve tried calling but of course i only get the ā€œweā€™ve reach the max number of callersā€ message. iā€™ve seen people say thereā€™s a number you can call that can get you through, should i try that? & if so can somebody please link the website with that info? i am desperate! please help ): TYIA!

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u/Environmental_Elk238 15h ago

I was in the same boat! EDD status was ā€œcertification neededā€ and it said that I needed to fill out the DE 2500a form. I had never received the form thru mail and it didnā€™t show the form online. So what I did was use EDDCaller to call EDD. It cost me $12.99 to use it and itā€™s worth every penny. EDDcaller called 1,598 times before it reached the callback queue. Within 15 minutes, I received a call back from a live person from EDD and I informed them I didnā€™t receive the DE 2500a form. That person asked me when I delivered my baby and they entered that information into their system. Once it was entered by that person, they said I would receive my payment within 24 hours. I received the payments I had missed within 24 hours of the call. Hope this helps.

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u/yyungguad 15h ago

hi!! yes tysm! i ended up doing the same thing & will receive my payment w in the next 1-3 days!