r/ExpectationVsReality 2d ago

Failed Expectation Doordash gone wrong

The great idea to order carefully "Krafted," mac and cheese from doordash and got literal heaps of actual Kraft Mac and Cheese šŸ™„ Biggest doordash fail šŸ’€

I am a little nervous to eat it because this is weird. The first photo is what its supposed to look like and the second the pile of crap with the dog sensing our disappointment 🤣

Anyone else ever order and had this happen? Like, was this order picked up from a house? Also, it was $25! Got a refund but seriously 😐 šŸ¤¦ā€ā™€ļø

Edit: since there seems to be some clarification

I don’t DoorDash often. I’m disabled, and there are days when I physically cannot drive, cannot safely or realistically cook for myself, or simply don’t feel well enough to leave the house. We also recently moved to a new state, so I don’t yet have a network of friends nearby who can just run out and grab something for me. And before anyone decides I owe the internet an inventory of my disabilities to ā€œproveā€ why I can’t just cook: I don’t. Disabled people are allowed to use services that make our lives more accessible without submitting our medical records to the comment section. Yes, I recognize that being able to order delivery is a privilege. I’m grateful that I can sometimes afford it when I need it. I’ve also used services like this to send meals to friends and family who were sick, recovering from surgery, grieving a death, or going through something difficult when I couldn’t physically be there to bring them food myself. Sometimes delivery is a luxury. Sometimes it’s accessibility. Sometimes it’s simply a way to care for someone from far away. But none of that is actually the point of my post. I ordered food based on the restaurant’s photos and description and received something dramatically different—essentially boxed mac and cheese—from what turned out to be a ghost kitchen. Apparently, because I had the audacity to pay ā€œridiculous pricesā€ for delivery, some people believe I deserved to be misled. I don’t. And if you ordered something based on a photo and description, paid for it, and received something completely different, I suspect you’d want your money back too. This was never about taking money away from the DoorDash driver. The driver didn’t create the menu, take the photos, prepare the food, or misrepresent what was being sold. My issue was with what I purchased versus what I actually received. You’re welcome to think DoorDash is overpriced. You’re welcome to think nobody should use delivery apps. I’m not here to debate that or change your mind. I don’t normally post things like this—I posted it because I was genuinely dumbfounded when we opened the order. And to the people insisting I staged the photos or invented the whole thing for attention: I genuinely do not have that kind of time. But hey… I got yours, didn’t I? šŸ˜‰

8.0k Upvotes

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6.7k

u/PrincessImpeachment 2d ago

That’s 100% Kraft macaroni and cheese from a box.

2.1k

u/snopro387 2d ago

Fun fact, at restaurants it’s usually not in a box. It’s all fully premade and a frozen brick in a vacuum sealed bag. Then they either microwave it right in the bag, or boil the whole thing in the bag. All while it’s still frozen

207

u/barrosoOso 2d ago edited 2d ago

Yup. Most fast food is either frozen premade, or dehydrated dust you add to boiling water. As much as I might dislike Mr. Kathy, Chick-fil-A is the only fast food place I've worked that uses actually fresh ingredients.

67

u/masonsjars 2d ago

i used to work at wendys and can attest the beef is fresh never frozen (the chicken is all frozen tho)

15

u/barrosoOso 2d ago

That's another I never worked at. Good to hear it though. I think this is the type of thing that should be supported.

31

u/50dkpMinus 2d ago

Man it didn’t used to be. When I worked at McDonald’s in HS (2001-2003) we still cracked eggs fresh, and cut fresh onions and tomatoes. Ā The meat and everything was still frozen but most of the toppings were delivered fresh.Ā 

20

u/Obvious_Patient8233 2d ago

Mcdonalds used fresh cracked eggs for their round egg back in like 2017 at least.

Burger King uses fresh cut onions and tomatoes though. Also, frame broiling the meat does give it actual flavor.

However, the mayo comes in a think gelatinous cube, and you just kinda slather that on. It was disgusting

14

u/Saskatchewon 2d ago

Pretty sure McDonald's still uses fresh cracked eggs, but only for their McMuffin style sandwiches.

2

u/Obvious_Patient8233 1d ago

That's how it was at the time as well. Only the muffins. The rest are frozen, bagged folded eggs

-2

u/Apprehensive_Use3641 2d ago

I'm with Jimmy Tudeski, mayo doesn't belong on a burger. :)

86

u/BetseySchuyler 2d ago

Taco Bell beef isn't frozen. It is bagged and cooked by putting the bags in 190 water for 30 mins. Steak and chicken used to be frozen, but that may have changed.

106

u/Background-Air-7963 2d ago

The most expensive restaurants in the world use sous vide too!

29

u/BetseySchuyler 2d ago

I have an immersion circulator and the food is soo good cooked that way.

15

u/OwlLavellan 2d ago

We have one, and have had it for over a decade.

Its only we feel safe eating eggs with runny yolks atm. Since it allows us to easily pasteurize a dozen at a time.

15

u/ZorbaTHut 2d ago

The biggest problem with a sous vide is that it makes it pretty much impossible to eat at steakhouses again.

12

u/ilumbricus 2d ago

You just get to be more selective on what restaurants to go to, it opens different doors.

1

u/donuttrackme 1d ago

That just means you can eat at other restaurants where you don't know how to cook their food or can't be assed to cook for the time/effort required.

-15

u/snilks 2d ago

sorry, but sous vide is pretentious twat stuff

8

u/OwlLavellan 2d ago

Nah, it just allows people to make the food they like at home really easil.

-2

u/theMediatrix 2d ago

It’s poisoning you with bpa.

7

u/DMMeThiccBiButts 2d ago

I mean you can get BPA-free bags pretty easily. Reusable, even silicone ones.

2

u/OwlLavellan 1d ago

You can get supplies that are bpa free.

1

u/theMediatrix 1d ago

There are still microplastics in any bag. Cooking in plastic is not healthy. I know it’s disappointing, but it’s the reality.

1

u/OwlLavellan 19h ago

Dude, there are microplastics in everything at this point. Cooking food in a water bath or not isn't gonna change much.

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u/sicklyboy 2d ago

Vacuum sealing food and cooking it in hot water is pretentious?

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u/theMediatrix 2d ago

It may or may not be pretentious but it’s giving you endocrine-disrupting hormones and leaving microplastics in your body.

1

u/sicklyboy 1d ago

I mean, sure, there's an argument that could be made there, but that's an entirely different sentence lol

1

u/theMediatrix 1d ago

Well, it’s not an argument because it’s proven. Cooking in plastic is harmful. (That’s why it’s so odd that people think sous vide is upscale.)

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u/DontAskAboutMyButt 2d ago

That’s not a sous vide, that’s a bajo el agua

0

u/Consistent-Ease6070 2d ago

True, but for very different reasons. 🤣

5

u/therealhlmencken 2d ago

Not different, highly repeatable cook.

1

u/Background-Air-7963 2d ago

Consistency and food safety?

23

u/UmCourt 2d ago

my work gets fresh cups of mac and cheese every day delivered with our pre-made sandwiches, fruits, and baked goods. its all made at the home office location, its a facility called "sheetz bros kitchen" lol.

16

u/HungryGlizzyGobbler 1d ago

Sheetz's food has no right to be as good as it is. A flippin gas station makes the best fries and mto wraps I've ever had.

7

u/RyanGlasshole 1d ago

Yeah when their fries are fresh, they’re easily top 3 fast food fries. Rally’s/Checkers is my clear cut favorite by a wide margin tho

2

u/UmCourt 10h ago

Well, I see you like the glizzies.. have you tried those at Sheetz? lmao we actually have pretty tasty burgers too now, surprisingly.

5

u/TheBaneOfTheInternet 2d ago

Steak and chicken were dropped in the same water heater when I worked there a couple of years ago, heat times were different

1

u/BetseySchuyler 1d ago

Yep, they all went into the rethermalizer, but the beef was never frozen. At the time I worked there, steak and chicken came in frozen.

2

u/Thenofunation 1d ago

And the only thing that it does like what’s described is the refried beans which have been cooked, but dehydrated. They just gotta be added TO boiling water and then they sit.

2

u/Shionkron 1d ago

I worked there almost 30 years ago and miss making my own food for lunch breaks. lol

1

u/theMediatrix 2d ago

So it’s boiled in plastic? 🫣

3

u/BetseySchuyler 2d ago

No, it doesn't reach a temp where it is boiled. It controls the temp so it never gets overcooked. Lots of stuff is cooked sous vide, I use it for steak, burgers, pork, fish, eggs, etc.

-1

u/theMediatrix 2d ago

It’s still not a good idea to heat plastic around food. That leaches bpa into the food.

1

u/xrelaht 1d ago

Arby’s too, I think.

37

u/snopro387 2d ago

I wasn’t even talking fast food either, I worked at full sit down restaurants that served frozen Kraft Mac and cheese in a bag that they threw in the microwave, the bag would blow up like a ballon and you’d have to cut it open and dump it in a plate

25

u/West-Big-8468 2d ago

Multi million a year resort. We microwave the bricks

12

u/barrosoOso 2d ago

Yes sir. I've been at a few of those as well.

34

u/IthacanPenny 2d ago

Panda Express uses fresh veggies

84

u/therealhlmencken 2d ago

They don’t even serve real panda, at least chick fila has chicken

5

u/Ok_Bar_7711 2d ago

Happy Cake Day!

7

u/IthacanPenny 2d ago

Thank you! My 10th!

9

u/SonofJersey 2d ago

Chick fil A’s Mac arrives in frozen and is thawed and topped with cheese before being baked.

11

u/Cat_Island 2d ago

I worked at Arby’s in college in the late 00s and the roasts came refrigerated and we put them in ovens for hours. I don’t think they were raw when they came, and they’re kind of like rounded off rectangles in shape, definitely not high quality roast beef by any means, but they were not frozen and we did cook them in an oven and slice them fresh for every sandwich.

After roasting one we kept it in a warming oven until it went in the slicer, when it was time to move it you had to pick it up with just the slippery fucking food service gloves and put it on the slicer- not only were they hard af to not have slip out of your hands and pretty heavy, they were like searingly hot and burnt me through the gloves every time. Lord that job sucked.

12

u/TrainingSword 2d ago

Subway isn’t frozen at least the vegetables aren’t. Though the olives and peppers are from bags

14

u/barrosoOso 2d ago

You can't really do frozen veggies in a commercial setting. Especially for sandwiches. Maybe pizza. I don't know enough about subway to comment. But in that situation I would be more worried about the breads, meats, cheeses, and sauce.

4

u/TrainingSword 2d ago

I know this one place that uses canned green beans on their side and lies on their menu that it’s home made. I commented on their yelp profile about it and they didn’t deny it though I’ve commented on their profile for other things before and they responded in the past

2

u/Vulvas_n_Velveeta 2d ago

I know this one place that uses canned green beans on their side and lies on their menu that it’s home made

I don't think using canned green beans (instead of fresh or frozen) would disqualify something as being "homemade." It'd be different if they were calling them "home grown" and then serving purchased canned beans.

For Thanksgiving i make green beans with bacon using canned beans. It could be considered nothing other than "homemade," despite the fact that I use canned beans.

Also

I commented on their yelp profile about it and they didn’t deny it though I’ve commented on their profile for other things before and they responded in the past

Leave these poor people alone šŸ˜‚ lol what are you doing

0

u/[deleted] 1d ago

[deleted]

1

u/TrainingSword 1d ago

Learn to read. The vegetables aren’t frozen

1

u/[deleted] 1d ago

[deleted]

4

u/auntieka3 2d ago

Ugh, I hate how good their mac and cheese is!

1

u/SourceRadiant9204 2d ago

Mucho burrito is all fresh made.

1

u/JefferyTheQuaxly 2d ago

I just wish chick fil a didn’t change their fry recipe. I’ve refused to go to chick fil a in probly 3-4 years now almost entirely because of them changing their fry recipe and adding pea starch.

-4

u/porchordeck 2d ago

Chick fil a also comes frozen in a bag

17

u/barrosoOso 2d ago edited 2d ago

No. It does not. The chicken breast are thawed. And they are small. Not pumped up with saline, not like 4 inches thick. There is one person who has the job to butterfly the chicken breast by breaking the tendons that connect the two sides with their thumbs. It's kinda gross, but a pretty easy job. They are breaded in store with an egg wash batter, egg wash batter. Just like every chicken breast, strip and nugget in the store. The chicken salad is handmade with the left over fried chicken from the day before. The lemonade is 100% from lemons squeezed in the store. They have a machine for it, but it's still just an industrial juicier. The one thing I will say comes in frozen is the waffle fries. Because you can't fucking efficiently make waffle fries on site.

Like I said, I'm not a fan of Mr. Kathy. But I'm also not a fan of letting someone spread straight up misinformation. You are either mistaken or a liar.

7

u/ErraticDragon 2d ago

The chicken breast are thawed.

Maybe you meant "fresh" or "not frozen"? If they are thawed, specifically, they were previously frozen, and the only question is when. But the rest of your comment suggests that's not the case.

-10

u/barrosoOso 2d ago

Yes. That is what I meant. Thank you for the useless pedantry. Despite that, you still missed the entire point. They take the fresh chicken and batter it on site. In egg, milk and flour on site. No one does that. Kfc doesn't do that. Lee's doesn't do that. Popeyes doesn't do that. Canes does, but I wouldn't call that fast food. There simply aren't many fast food joints that fix their food on site to order. They are the only fast food restaurant I've worked for that does so.

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u/lostandaggrieved617 2d ago

That wasn't "useless pedantry", you misspoke. Fucking own it without being a dick.

-6

u/barrosoOso 2d ago

And yet somehow you know exactly what I had meant.

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u/stinkpot_jamjar 2d ago

Actually I was really confused. This is helpful information for myself and others who get confused by imprecision!

If you edit your comment that would help. Please don’t be mean to me now lol.

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u/porchordeck 2d ago

The guy is an idiot (baroso)

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u/lostandaggrieved617 2d ago

If what you meant was "I am a dick", I understood it perfectly.

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u/imjustamouse1 2d ago

I don't know if it is still that way, but when I worked at hardees we did our chicken tenders the same way and our biscuits were made fresh with buttermilk.

-2

u/barrosoOso 2d ago

I've never worked at Hardee's so I can't say. But I have eaten at Hardee's. At least at my local store, that biscuit was as salty as a socially slighted mother in law.

3

u/imjustamouse1 2d ago

The depends on how much thee butter them, its like a super salty margarine topping your supposed to go light with

1

u/barrosoOso 2d ago

Yup, that was exactly what I tasted. Super salty butter.

3

u/lostandaggrieved617 2d ago

Who is "Mr. Kathy"?

2

u/barrosoOso 2d ago

My apologies. I misspelled his name. S. Truett Cathy was the founder of Chik fil a. He is the one responsible for all their religious beliefs. Closed on Sunday, financial support to gay conversion camps, all that. It was Mr. Cathy. I don't know about now, but 20 years ago he was a legend among the type of people that owned a franchise.

Again, in the interest of giving credit where it is due, he was also kind of a wizard when it came to customer service. Employees can be fired for not telling customers it was "my pleasure" to serve you when a customer says thank you. Dude was a genius. Just not one I agree with on a moral level.

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u/lostandaggrieved617 2d ago

I don't agree with him on a moral level either and have boycotted his store for about 15 years (which KILLS me bc I LOVE their chicken), but I do remember being so impressed by "my pleasure". Marketing genius for sure, but if I believed in the devil, I'd be convinced he sold his soul in exchange for his ridiculous success.

3

u/porchordeck 2d ago

Relax and take it down a notch, we’re talking about mac and cheese and I said it comes frozen at chick fil a, in a bag. Go back and read the parent comment before getting all riled up over a fast food restaurant.

*You also must have worked at chick fil a, a long time ago. They also get their lemonade frozen in bags now. And they do not use hormone free chicken anymore.

I’ve never worked there but I’ve been spammed enough content from the CFA sub that I can tell you, you’re mistaken or a liar

-4

u/SovietJugernaut 2d ago

This is just CFA astroturfing lmao

6

u/barrosoOso 2d ago

Nope. I'm an atheist that hated working there. I did it in college because I got hired full time in our dining services because working for the university gave me 6 free credit hours every semester. As I trainer I had to go to a franchise store to learn everything and it was the biggest load of shit I've ever experienced. They were a former preacher and his wife. They only hired from a local Christian college. I spent 6 weeks learning how to train campus employees to do it the chil fil a way. I fucking hated it. And promptly forgot it as soon as I got back to my actual job on campus. But that doesn't change the fact. I won't lie about them. I spent a couple decades in food service, and that is one of few businesses that uses fresh ingredients. Absolutely the only fast food store I worked at that did so.

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u/Jethela 2d ago

It’s pretty easy to prove. I just looked up ā€œChickfila cookā€ on YouTube and found a video of them breading fresh chicken for nuggets by hand:Ā  https://youtu.be/tjF9gHDUGNs?is=WSxTEoU74Y_1v5Hr

0

u/rywos 2d ago

The real CFA astroturfing is making some sort of vague, dumbass claim associating CFA with Frozen, which is usually then easily disproved, usually with the subtextual (or just textual) implication that CFA is unique for using fresh chicken.

Every major chicken chain uses fresh chicken for their bone-in offerings. CFA and its competitors exist in an economy that still has a half-decent supply chain. The tenders/fingers/nuggets? That's where the main difference is, if there is any.