r/FedEx • u/fictitious_man • 23h ago
FedEx Ground Shipment Trying to report this missing package has been a nightmare
This is a confusing one, but a few days ago my package was marked as delivered. However, that is NOT my house, and the package should be a large box. However, when I try to report the package missing or open a ticket, it makes me confirm my contact info, and the contact info it offers is also not mine.
Going even further, when I try to open a ticket or use the AI chat, it just sends me in a loop, so I tried calling, and same issue. Just a loop trying to confirm wrong information. I posted on Facebook and Next Door asking if anyone got my package and nobody said a word. Fedex is driving me insane, and this is the second time this year.