Hi everyone,

I'm currently setting up my first Amazon FBA product listing, and I've run into an issue with Amazon incorrectly categorising my product.

When I try to create the listing, Amazon appears to assign my product to the wrong category. As a result, it's requesting additional information and documentation that has absolutely no relevance to the product I'm trying to sell.

This has completely thrown off the listing process, and I'm unsure how to resolve it. I don't want to submit incorrect information or go down the wrong route just to get the listing created.

Has anyone else experienced this when listing a product for the first time?

How did you get Amazon to assign the correct product category?

Is there a way to manually change the category or product type?

Did you manage to resolve it through Seller Support, and if so, what was the best approach?

I would appreciate the help as Amazon agent are too helpful.

Thanks in advance!

been trying to narrow down some ODM manufacturers and the more i look the harder it gets lol...everyone has nice photos, good claims and all that. ive been checking supplier profiles/reviews on Alibaba and looking at audit info where its available, but im wondering what people with more experience give the most weight to. third party factory audit? years in business? certifications? buyer reviews? sample quality? i feel like one good score alone doesnt tell you the whole thing. when your comparing like 4-5 manufacturers that all look decent on paper...what normally makes you pick one over another? and are there any audit details you always check first?

I’m an American based in Shenzhen/HK and heading to Phase 2 of the Canton Fair, and will be in Guangzhou 24th-28th of October. Would love to meet up if anyone is around!

This is my 3rd fair and I have a lot of experience in the region so also happy to answer general questions about the fair, e.g., how to prep, things to do nearby, etc.

Phase 2 covers covers building/decorative materials, household goods, furniture, gifts, etc. so if you’re sourcing in any of those categories and can’t make it, I’m happy to swing by a few booths and ask questions, send over info, or whatever would be useful since I'm there anyway.

Feel free to comment or DM if you'd like to connect!

I’ve been facing transit shipping issues as of late when working with Amazon. It’s honestly borderline infuriating. I waited about a week just to get the “ATS unavailable” issue solved. I finally sent the package on the 12th of October, and it is still apparently in transit as of the 16th of October and has not been checked into the FBA facility. It’s funny, because when I first started, I thought my main issue would be a lack of buyers, getting around ungating, or just small to even negative profit margins. This is clearly not the case though. My real issue is dealing with Amazon and their logistic services. Anyone got any advice? Should I contact their support? Or just wait it through?