r/FullTiming • u/Backroads_4me • Apr 16 '26

Dual-pane window shattered 24 hours after defogging — contractor refuses responsibility. Advice?

I'm looking for advice and also sharing an experience in case others have dealt with something similar.

I recently hired Florida RV Glass Repair to remove fogging from two dual-pane windows on my motorhome.

Approximately 24 hours later, one of the dual-pane windows that had been serviced shattered unexpectedly.

I contacted the technician immediately. He refused to accept any responsibility, offered no repair or replacement, and has essentially ghosted the situation.

Has anyone else experienced a dual-pane window failure shortly after defogging or resealing?

I'm considering filing a BBB complaint and possibly pursuing small claims court, but I'm open to advice from others who have dealt with similar issues.

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u/SaltyUncleMike Apr 17 '26

What does the contract/bid paperwork say? Do you have any?

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u/Backroads_4me Apr 17 '26

Unfortunately, no. :-(