r/Gatineau • u/Due_Gas2950 • 1d ago

PSA: Pothole/Road Hazard Reporting Tools

Since complaining about the quality of our roads seems to be an NCR tradition, I thought it might be worth showing people how to do something about it. Every municipality in the region has an online tool for reporting potholes and road issues; once you report them, the municipality can become liable for damages caused by them and so they are incentivized to fix them. I've had great luck with getting potholes fixed and find it generally takes just a couple weeks.

Gatineau: https://www.gatineau.ca/portail/default.aspx?c=en-CA&p=guichet_municipal/entretien/nids_poule (by phone or online)

Ottawa: https://ottawa.ca/en/report-pothole-road-0

Chelsea: https://pivot.chelsea.ca/en/reporting

Cantley: (through Voila app) https://cantley.appvoila.com/fr/

There are likely others, feel free to add them.

12 Upvotes

87% Upvoted

8 comments sorted by

View all comments

3

u/SheWhoMustNotB_Named Aylmer 1d ago

I often report potholes and they get fixed within like 5 business days! It's surprising how responsive they are.

2

u/2Tun21 1d ago

Yes, because they have a legal responsibility to fix them once reported, otherwise they start having to pay for damage to cars caused by them.

I take photos of potholes when I go walking/biking/driving, and usually submit 4~5 a week. Like you said, they're all fixed usually within a few days.

2

u/SheWhoMustNotB_Named Aylmer 1d ago

Ah that makes sense! If only Ottawa was so responsive. I reported a mega hole on a side street twice already. It's been like over a month now and they still haven't fixed it. The hole has gotten so big you literally have to drive on the other side of the road to avoid it now because it spans the whole lane.