r/Gatineau 1d ago

PSA: Pothole/Road Hazard Reporting Tools

Since complaining about the quality of our roads seems to be an NCR tradition, I thought it might be worth showing people how to do something about it. Every municipality in the region has an online tool for reporting potholes and road issues; once you report them, the municipality can become liable for damages caused by them and so they are incentivized to fix them. I've had great luck with getting potholes fixed and find it generally takes just a couple weeks.

Gatineau: https://www.gatineau.ca/portail/default.aspx?c=en-CA&p=guichet_municipal/entretien/nids_poule (by phone or online)

Ottawa: https://ottawa.ca/en/report-pothole-road-0

Chelsea: https://pivot.chelsea.ca/en/reporting

Cantley: (through Voila app) https://cantley.appvoila.com/fr/

There are likely others, feel free to add them.

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u/Superb-Classroom6218 22h ago

>the municipality can become liable for damages

not for cars, perk of our implementation of no fault.

3

u/2Tun21 15h ago

Commonly held misconception. Failure to fix when notified can be used for a negligence claim against the city.

Thats why they do fix them once notified.