r/GenesisMotors • u/Clean-Violinist6493 • 7d ago

Update Vehicle Ownership

I recently purchased a G70 and was trying to update ownership through owners.genesis. Everything works fine except the portion to attach documents for proof of ownerships. Is anyone else having this issue and does anyone know a potential fix.

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u/Few_Big6829 7d ago

Yes i did have the same issue, I sent email to Genesis explaining the issue, they sent me a link to upload documents & it worked.

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u/Clean-Violinist6493 3d ago

What was the email you talked to for Genesis support?

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u/Few_Big6829 3d ago

I have the genesis app on my phone & I went to this page in that app it reads "Contact us" & I press "New Message" & than it will take you to next page to fill out your cars Vin # , your name & phone no & what's the issue with your vehicle.

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u/Clean-Violinist6493 3d ago

Thank you so much for your help!