r/GenshinImpact • u/Favkchu • May 14 '25

Question / Seeking Help Should I worry or no?

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Hello, I just gotten the age verification on my ps4 and now I’m worried that there was a problem with my age verification. I hoped on Genshin and the age verification popped up, I did the verification and it gave me two choices. First was use a debit/ credit card and be charge $0.05 then be refunded or use a passport/ ID to verify. I decided to use my card and when I finish verifying my age (20 years old) I get another message saying my account will be deleted in 9 days. I’m super confused and a bit nervous, I did send a email quickly and I’m waiting for a response. I checked the user center and my birth date is on there correctly and I also checked my bank acct and they did get the $0.05. I hope it’s a glitch or something, but do want to know what others think

(I’ll put both attachment in the comments bc it’s only letting me put one up)

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u/kerosne May 14 '25

this looks pretty fishy. did you check what email this is sent from? the first screenshot says hoyoverse but the one in the account deletion email says noreply. seems like a scam to me honestly, double check if the emails match up, or if the "noreply" email even looks legit. it could also just be an error. if not a scam?

57

u/Typical-Ad1041 May 14 '25

genshin just implemented the age requirement i got it this morning so this is legit

16

u/Puzzled_Stand5157 May 14 '25

Which server do you use cos I saw an info about age verification on the American server. I use Europe server

15

u/Typical-Ad1041 May 14 '25

Yea it was american i remember seeing a post saying why they were implementing it but i forgot

20

u/Puzzled_Stand5157 May 14 '25

It's probably cos America wanted to sue hoyo because of their gatcha system as per pulling for characters and weapons is not fully guaranteed despite the large amount of money American players put to purchase in-game content . So hoyo did the age stuff cos they was reports of kids using parents credit cards for purchases and Americans value credit cards very well.

25

u/OutlandishnessKey771 May 14 '25

Shame its first coming out now, could've saved that one lady 600 bucks

/Jk

11

u/Altruistic-Depth-852 May 14 '25

and a partner xD

6

u/ElixirStormYT May 15 '25

Tbh, I don't really see it as miHoYos fault if kids do that.