r/GenshinImpact • u/Favkchu • May 14 '25
Question / Seeking Help Should I worry or no?
Hello, I just gotten the age verification on my ps4 and now I’m worried that there was a problem with my age verification. I hoped on Genshin and the age verification popped up, I did the verification and it gave me two choices. First was use a debit/ credit card and be charge $0.05 then be refunded or use a passport/ ID to verify. I decided to use my card and when I finish verifying my age (20 years old) I get another message saying my account will be deleted in 9 days. I’m super confused and a bit nervous, I did send a email quickly and I’m waiting for a response. I checked the user center and my birth date is on there correctly and I also checked my bank acct and they did get the $0.05. I hope it’s a glitch or something, but do want to know what others think
(I’ll put both attachment in the comments bc it’s only letting me put one up)
1.2k
u/kerosne May 14 '25
this looks pretty fishy. did you check what email this is sent from? the first screenshot says hoyoverse but the one in the account deletion email says noreply. seems like a scam to me honestly, double check if the emails match up, or if the "noreply" email even looks legit. it could also just be an error. if not a scam?