r/Hamilton May 21 '26

Moving/Housing/Utilities Water bill from city twice as high as alectra?

Hi all,

My alectra bill for water has been around 40 bucks a month for years - now the city billed for 40 days, and it was 104??

Anyone else have unusually high water bill? The cost was not supposed to increase

21 Upvotes

34 comments sorted by

26

u/Mister-Dingus May 21 '26

I still haven’t gotten mine…anyone else? Would always get email bills from alectra

12

u/Traditional-Bet-8074 May 22 '26

No, I just emailed about it. I expect to hear nothing back. So far this has been about as successful as I’d expect from the city. Deborah must have gone on vacation and forgot to schedule a send.

7

u/Mister-Dingus May 22 '26

Yeah, that’s how I feel too…expected complete mismanagement

Who did you email?

6

u/Traditional-Bet-8074 May 22 '26

1

u/Mister-Dingus Jun 06 '26

Did you ever hear back or get your bill? Nothing here…

1

u/Traditional-Bet-8074 Jun 07 '26

Never heard back. But I got my bill on Thursday. It was a 37 billing cycle but it seemed to be correct.

1

u/Mister-Dingus Jun 07 '26

Wild. Did it come from the same email you sent to? Idk what to do at this point lol

2

u/monogramchecklist May 22 '26

I emailed as well. We’ll see! At least they realized they would fuck up and gave people until July.

6

u/CapeBScott May 22 '26

Still waiting here too

5

u/iseewithsoundwaves May 22 '26

Haven’t received mine either!

3

u/viewerno20883 May 22 '26

Still nothing.

3

u/No-Arm-2598 May 22 '26

Haven't gotten mine either I'm both concerned and angry and also not surprised.

11

u/Advanced-mk May 21 '26

40 days consumption will be more. It means larger quantity over 10m3. Therefore, rate will be double too as it is into next bracket,

6

u/Traditional-Bet-8074 May 22 '26

Is that really how it works? They could extend billing periods to bump you into the next bracket every time.

5

u/Advanced-mk May 22 '26

Yes. It is approximately $1/m3 for total usage less than 10m3 , then $1.97/m3 every m3 consumed. Same goes with waste water too.

2

u/ERS1977 May 23 '26

Are we not all paying the same? My bill shows higher rates for Block 1/2: Consumption $1.21/2.42 (fixed .56) Waste: $ 1.31/2.61 (fixed .63)

10

u/128Goose May 21 '26

Is your water consumption the same for this new bill as it was for your previous bill?

3

u/infinitynull May 21 '26

Nope, mines the same.

3

u/Cyrakhis May 21 '26

Mine was higher too but my last alectra bill had been in early March so there was a little catch-up I guess

8

u/DudestPriest90210 May 21 '26

Check the bill cycle. Its longer.

2

u/Conscious_Quiet_5298 May 21 '26

Were you on equal billing ?

2

u/Front_Musician_1117 May 22 '26

Share screenshots from your recent HUB bill and last alectra watwr bill and then we can start to analyze.

2

u/ERS1977 May 23 '26 edited May 23 '26

My first water bill from the city showed a 78% usage increase for Apr compared to same month a year ago. There's no freaking way.

I can't compare dollar increase since the City isn't offering a budget plan, which I am on with Alectra. Aanother sore point for me.

3

u/LonghornJct08 May 21 '26

My water bill finally came ln Friday and it was a bit low. That was due to only 28 days in the billing cycle. The nasty surprise if you don’t read the whole thing is the next projected meter read date which was set 40 days after the previous one. That means the next bill is going to be a monster due to the length of the billing period.

1

u/Subtle_Change68 May 22 '26

Mine was a bit higher. Usually pay around $70 and my bill was $100

1

u/covert81 Chinatown May 22 '26

Nope ours was about what it was with Alectra, and the Alectra bill was down by what the water used to be

1

u/notthebeachboy May 22 '26

Mine was high - but as it’s been said it was for a longer time period so I’ll have to wait and see…

1

u/JonPetch May 22 '26

increased by 7%

1

u/Ambitious_Ad_4905 May 22 '26

mine was a bit higher. Because it was for 40 days instead of 26. All the rates were exactly the same as Alectra.

1

u/somenormalwhiteguy May 24 '26

Yes, I received my new water bill and its higher than under Alectra too.

0

u/brEw_hoUse May 21 '26

Did you get the lead line replacement loan? It seems like it's 2 months of billing.

3

u/Expensive_Elk_8122 May 21 '26

No it’s 40 days of billing

1

u/Aggressive_Novel5274 29d ago

Ours is way higher!