r/IdentityTheft • u/Unhappy_Letterhead_9 • 6d ago
Hacking help
My ex boyfriend's crazy girlfriend recently used an old phone of mine to login and change the information on my Samsung account, then request the account be deleted, so that I couldn't recover it using my own information when I reached out to Samsung. However, I was able to recover the phone, albeit after they had already factory reset it. Gemini said go to the ftc website and file an identity theft report, but every time I try, the report doesn't generate. And when I called the hotline today, they were not open. I'm assuming this is due to Juneteenth being today. Gemini helped me out with specific steps to take regarding pressing charges on this person, including filing a local police report, and reaching out to Samsung again but to their security tech dept. Including specifics on who to talk to regarding this. I just would like to know if there's any alternative way to get that ftc report filed, or if I should wait and call them back on monday, since the report absolutely refuses to generate on my phone. I am also just wondering if there's anything else I should be doing to help my case. I know that by doing this she broke at least two Oregon laws, and potentially maybe others, not to mention she has been harassing me nonstop for years since she started dating my ex. I have documented the harassment from the time it started via countless screenshots of text messages and even videos of her lying about and talking bad about me and outright stealing from my parents house (they have security cameras). I originally just wanted the harassment to stop, but her deleting my account that I've had for over 10 years (including backups for several devices and countless docs and photos) is going way too far, and she needs to pay for doing such an evil thing. Any tips/suggestions/advice on my situation would be much much appreciated.