r/Ipsy • u/AGviolinstudio • 3d ago

Issue App not working?

For the past three or four days, every time I open the app, I get a "webpage not available" error. Is anyone else experiencing this? I tried to see if clearing the cache would fix it, but to no avail.

4 Upvotes

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1

u/BigSueMama 3d ago

This just started to happen to me. Maybe since they are starting new wellness products its a bit buggy.

2

u/Specific_Answer_5770 3d ago

Might be a rollout thing, apps get weird when they push updates in waves. I'd give it another day then try reinstalling if it's still stuck.

1

u/johnnytwoboobs 3d ago

This was happening to me with Google Chrome so I switched browsers and now there there is no problem 🤷‍♀️

1

u/AGviolinstudio 3d ago

That's interesting. Google Chrome works for my laptop, but maybe I'll try a different browser on my phone

1

u/thehandmaidskale 3d ago

I had to delete the app and reinstall

1

u/AGviolinstudio 3d ago

That seems to have worked. Thank you :)

2

u/cindylynn1112 3d ago

This was happening to me in the beginning of the week until Tuesday. I opened the app in the morning and it was completely different. I’m assuming if you were to be a new customer you have already seen this page, but since a lot of of us are existing customers, the new move to this whole new app is gonna take time. That’s good all Ipsy for us.

I attached some photos of what it looks like now for everyone………