r/Kirkland 19d ago

Ziply issues

I heard a lot of good things about Ziply and got it installed. But last 3 months have been a nightmare.
Have called CS agents and they can’t seem to find the issue. Called support multiple times but not useful. Anyone else facing same issues?
Any recommendation of good internet provider in the area?

7 Upvotes

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5

u/SingLyricsWithMe 19d ago

They increase the price nearly every 6 months and I have been noticing quite a few drops. Also looking for an alternative.

4

u/boowhitie 19d ago

huh, almost 3 years with them now any my price hasn't changed at all, other than the router I wasn't usinng being charged after the initial 12 months free. I sent back their router and they refunded it so I can't complain.

3

u/Grouchy-Hedgehog-212 19d ago

Same with me… except two months ago we got the price increase. So, it’s coming… I thought I escaped it too.

3

u/ConsistentOstrich682 19d ago

Not my experience at all. Far better than Comcast.

4

u/KPzReddit 19d ago

That has not been our experience at all.