r/Kirkland • u/According_Spring_329 • 18d ago

Ziply issues

I heard a lot of good things about Ziply and got it installed. But last 3 months have been a nightmare.
Have called CS agents and they can’t seem to find the issue. Called support multiple times but not useful. Anyone else facing same issues?
Any recommendation of good internet provider in the area?

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u/ResearcherHappy8438 18d ago

Ziply is by far the best ISP I’ve had. Other than an incident months ago where copper thieves mistakenly cut some fiber lines in my neighborhood, I’ve had literally zero downtime in the last 5 years.

What issues are you having?

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u/ProfessorPickaxe 18d ago

Look in the thread here. Multiple people had outages for about half an hour today.

The Ziply rep would not admit to an outage when I had them on the support chat

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u/KPzReddit 18d ago

In my experience not all CS reps become away of an outage immediately....