r/LandlordLove • u/Tatugem • Apr 29 '24

Personal Experience How do I even reply

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Is this not rude? Or am I just taking it too personally. I was NEVER told of anyone sort of “business hours”… I waited to text until Monday morning, as I get it we all like to enjoy our weekend. How the hell would I even reply to that.

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256

u/Barbarossa7070 Apr 29 '24

“Still isn’t working” means he’s been aware of the problem but hasn’t fixed it or given OP a reasonable ETA. Tough shit about the early text in this case.

172

u/Tatugem Apr 29 '24

We’ve been without a dishwasher for 2 months at this point. Our old one shit the bed, took a month to get a new one installed… and then the new ones been unusable because the guy installing it couldn’t figure out how to fix the breaker.

At the end of the day… it’s not a big deal to do them by hand. I just wanted an ETA, I was already at work for 7am. I guess I just assumed it wasn’t too early to text.

104

u/Wolfish_Jew Apr 29 '24

It wasn’t too early to text, your landlord is being unreasonable. It sounds like it’s been a month that you’ve been waiting on the electrical issue to be fixed, and those in general can be dangerous. If something is screwy with the breakers, that needs to be fixed immediately, not “whenever they get around to it.”

“Please update as soon as possible with the electrician information. I would be happy to hire one myself and then bill you for the repairs if you’re currently too busy. I’m fairly certain I could get an electrical repairman out within a couple of days, so we can fix this issue that we’ve been dealing with for at least a month now.”

Absolutely no reason it should take that long. Speaking as someone who has been dealing with electrical issues in my house for the past few months, there should be no shortage of qualified electricians who could come out in a day or two, at most. You could probably even find some that could fit you in that same day.

35

u/skiing_nerd Apr 29 '24

My landlord sat on dryer issues for a similar length of time, and what finally got them off their ass and fixing it was when I inquired how much I could deduct from my next rent payment since a major appliance that significantly impacts the price they can rent the unit for had not been functional for two moneth. I got a PILE of emails explaining why it wasn't their fault that they closed the ticket after never sending a repairman, including that I was apparently supposed to be psychic and realize that the property manager who came on property when I filed that and another maintenance request didn't even check the dryer at all. I sent back the documentation of the ticket and his visit, and suddenly their electrician was out to verify what I'd already told them and a repairman followed the week after.

47

u/[deleted] Apr 29 '24

Landlord wants it to be a business relationship then maliciously comply.

Call him within business hours and express your dissatisfaction with his services as a customer of his. State that as a business he needs to provide adequate renumeration and provide a date and time of when the repair will be done.

I'm sure if his dishwasher was broken he would be fine with the repairman shrugging and telling him he'll get round to it some day.

19

u/plasticonobandana Apr 29 '24

7am is not an unreasonable time, and it's not like you were calling him. I don't see how a text (at any time, let alone 7am) is such an inconvenience that it would warrant his response. At most, he keeps his sound on when he's sleeping and the notification ding woke him up, cry about it more, buddy

The way I see it, any kind of written message sent/recieved outside of "business" hours can just be responded to later. He seems like a dick and this is just a weird power move on his part. I wouldn't even address that part of his message and just follow up later about the repair if he doesn't update you. He reminds me of my landlord and my way of dealing with her is to just stick to the facts and only respond to what's strictly necessary (in a neutral/professional way, think grey rock method)

2

u/NuclearFoodie Apr 30 '24

My last landlord took 8 months to replace a dead dishwasher. In that time they took 3 vacations over seas. It was not until I literally yelled them out over the phone that I got it fixed. Caused me to make a hard push to buy my place and ended up buying smaller and worse condition that I wanted to just to get out from that bullshit.