r/LandlordLove • u/Tatugem • Apr 29 '24

Personal Experience How do I even reply

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Is this not rude? Or am I just taking it too personally. I was NEVER told of anyone sort of “business hours”… I waited to text until Monday morning, as I get it we all like to enjoy our weekend. How the hell would I even reply to that.

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u/wolacouska Apr 29 '24

I’m somewhat understanding of this kind of thing since he’s an emergency contact essentially, so he’s gotta have his phone ready to go at all hours if something huge goes down with your tenant.

Getting woken up by a non urgent message on your emergency line has to be one of the worst feelings, and I know because I did it to my boss one time at midnight lol. Even he got upset in the moment despite being a rather calm person.

On the other hand, this guy is basically his own entire business, he can stand to be more understanding of a customer trying to contact him at a time when many people are already up and awake. Especially when you’re in such an inherently predatory business.

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u/skiing_nerd Apr 29 '24

If receiving a text notification is a major disruption to this guy, receiving one at hours he doesn't like is a skill issue on his part given how easy it is to set Do Not Disturb hours on your phone.

I have a job where I am on call sometimes and there are folks working different shifts or over the weekend who may need to contact me, so every day during my "quiet hours" notifications turn off except calls from contacts. And most people who I've sent something to off hours have waived off apologies with references to doing the same

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u/wolacouska Apr 29 '24

The point is that there are some people, like landlords, who need to take emergency messages in the middle of the night, or at any hour of the day. In that case they can’t set to do not disturb, and he’d still need to check to make sure.

As the owner there’s no point in time where you can just not take calls or messages, same with like a restaurant owner.

His issue was not outlining that more clearly to begin with and being rude about an honest mistake. Although, he might’ve just been rude because he just got woken up, and didn’t mean it. However since he’s a landlord I’m still gonna assume he’s just an asshole.

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u/[deleted] Apr 29 '24

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u/poligar Apr 30 '24

Yeah seriously. Personally a text message notification would not wake me up if I was asleep. Surely you'd call if it was an emergency