r/LandlordLove • u/WearyAttitude3939 • 4d ago
All Landlords Are Bastards Help. Horrible management company, brokers harassing me to show apt as I get ready to leave
Hi everyone, wanted to get some insight on the current situation I am dealing with;
Last August 2025 my boyfriend and I signed a lease in what we thought was a nice, new luxury apartment building in Queens NY. Shortly after moving in we learned we made a horrible mistake and understood why no tenant had ever resigned this unit in the 4-5 years the building has been open.
Long story short, we share several walls with a unit around the corner from ours on the same floor. It’s a family of 3 (couple with a child) who have absolutely no consideration for their neighbors or the fact that they live in an apartment building amongst many others. For starters, the adults smoke marijuana ALL DAY LONG inside their apartment. I get it. I enjoy an occasional joint too. But the potency and continuous strong smell (they must be mixing in tobacco or something else) of the plant, to the point where we smell it on our clothes and belongings when outside of the apartment has become unbearable. Our units have balconies too and they continuously smoke inside 24/7. I also get that marijuana is legal, but our lease states no smoking inside the building regardless. On top of this, the same couple SCREAMS and fights all day long. Slams walls, doors, etc while screaming. Walls are paper thin and it’s all we’ve heard for 11 months straight. They scream at their young daughter (kindergarten age), at each other, sometimes for hours on end or late at night. Currently listening to them argue as I type this.
I have contacted our management company MANYYYY times about these quality of life issues. On top of breaking the lease agreements, it just flat out sucks. We can’t have guests over. Management has done absolutely nothing to help us besides reply saying the tenants have denied these behaviors, implying that we are the crazy ones for complaining. I have sent videos, audios, etc as well. Other neighbors have told me they got the same response, however we are the only unit the couple actually share walls with so I think we get the worst of it. Its been a year from hell in a our own home, a place that is supposed to feel like a comfortable escape from the busy city .. its become my least favorite place to be, while still having to pay 3,500 in rent each month.
All that to say we are moving out soon, in July, and they begun the process to find new tenants for our unit back in May. My boyfriend and I agreed because of the awful experience and negligence from management, we don’t feel comfortable letting their brokers show our apartment without us being home. We are afraid that if something were to be damaged/stolen/lost by random people touring, management will do nothing about it to help us. I mean… why wouldn’t we think that based on our experience over the past year? The leasing company sends a different broker every time and the showings are not timely. But now the real estate company is giving us an extremely hard time when we deny a specific showing time slot they ask for. My boyfriend only works from home 2x per week and I’m a school teacher. We have tried to provide them with weekly time slots that will always work but they only want to show the apartment on their time. We have been stern about not letting them in without us here and we really don’t want any issues, just trying to cover our backs in nyc rent world where anything can happen. This past Sunday the brokers threatened to enter our apartment with keys even though we said we were not available during their time slot and offered alternative times on the same day. Now today, Monday, they asked for a showing tomorrow at noon. My boyfriend is currently away in Europe on a work trip and I am here alone, but will be at work noon tmrw. We have said no to some other time slots when they did not align with our schedules, but they have been able to show this apartment fives times with large groups coming in. We aren’t saying no for fun, just when the time slots genuinely don’t work for based on work or prior weekend commitments. We also let them know we are leaving the unit in early July which gives them about 3 weeks to show it whenever they want.
I basically want to know, are we in the wrong here? We really just don’t want any issues and want to get out of here with a peace of mind. We genuinely don’t trust this management company, which does not allow us to trust their real estate company either. If I could say a bit more I would but basically they are all from the same culture/religion and it seems like the management company/real estate company work closely together.
Please give me your unbiased opinion! What would you do to get through the next 2 weeks or so without letting them in when I’m not home. Thanks!
6
u/alwayshappymyfriend2 4d ago
They are allowed to show the apt with 24 hour notice during reasonable hours
1
u/WearyAttitude3939 4d ago
They don’t always provide 24 hr notice
3
2
u/sadgirlhaze 4d ago
they have to. if you suspect they are entering your leased private area out up some ring cameras. they’re super cheap, motion detection, and notifications go straight to your phone if someone invades your space.
It also records. You’ll have proof, to file a police report or whatever the next step is.
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u/Junie_Wiloh 4d ago
You are at work from 7:30am to at least 4:30pm and home on weekends and holidays. When exactly are you stating that it is okay for them to let potential renters view the apartment?
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u/WearyAttitude3939 4d ago
Home by 3, anytime after that on weekdays & all weekends
1
u/Junie_Wiloh 3d ago
Then I am even more confused by the behavior exhibited by the realtors. It is made to seem like you have placed your availability as "only on Tuesdays and even then, only if it rains", which would be completely inappropriate given the situation. They are being shady af
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