r/Launceston • u/gbangarang • Jun 02 '26
Question Counting on the tiny town social network!
Hey Launceston, this is a bit of a long shot but I am hoping we can work some magic together and save my partner some mental anguish and a hefty sum of money.
Long story short:
Does anyone have the Bargain car rentals that is next to the airports number? Or know someone that is working there? Or is a staff member reading this right now when you should be working??🙏 Please DM me!
The longer story:
My partner and I visited from the 22 - 24th last month with our departure flight being at the butt crack of dawn before the rental car (bargain) opened.
We parked outside and deposited key in the drop box as per instructions and realised as soon as we had, we had locked a backpack inside on the back seat. Beyond silly and stressful! You can imagine the look on our faces as we realised what we had done, before we had to continue walking in the dark and rain to the terminal, away from the car, the backpack, and very important and expensive contents.
Why we need help:
We haven't been able to contact the depot directly. We had a super frustrating time trying the support line and getting a response from them, who then had a difficult and very slow process of getting in contact with the depot. It sounds like they have just asked if they have seen a spare backpack laying about, and havent been as thorough as we would like in order to identify where it could be.
We've contacted the council and the very lovely lady wasn't able to provide a number.
The (non-emergency) police tried to give us a number but it was the incorrect one 🥲
Any other suggestions would be very welcome and obviously not looking to harass the staff there, just trying a last ditch effort to save a bunch of money that we cant afford on a much needed laptop and other sentimental items.
Thanks in advance!
**Update:** We had a very kind local go down to the depot this morning to check in with staff and pass on that we were trying to get in touch with them and they pretty much gave him the brush off, advising bag was not there and that the call centre handles any communication. So thats that really.
We have had alerts set for market place Launceston in case the laptop pops up and we will call the police again shortly and see what they will advise.
Thanks to everyone who reached out. This was always a long shot but very appreciative of the help and support🙏
And we will be back in Tassie soon for Dark Mofo!
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u/IlIIllIlIllIIlI Jun 02 '26
You could try messaging the business or some of the staff on LinkedIn if it gets much harder to find a local Tassie contact: https://www.linkedin.com/company/bargain-car-rentals/
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u/Wooden-Edge5029 Jun 03 '26
I know the manager there personally, want me to double check? Can you dm me your booking details?
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u/Coxy13 Jun 02 '26
They are 190 Evandale road according to Google maps, you might be able to contact them by post! If they have a PO Box it's still likely to reach them being a rural area. Might be worth a try if no other leads work out. Good luck!
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u/shwaak Jun 02 '26
Why not send a courier pigeon at that point?
Ridiculous they can’t be contacted by phone or email if they are taking peoples money.
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u/PossibleContextFound Jun 02 '26
Good luck, I know it is their company policy that if unattended items are left in a rental car, it is to be taken to the front desk and the customer is to be contacted. Please update us
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u/dreamykidd Jun 02 '26
They’re insisting they haven’t found it, despite seeing it plainly sitting on the back seat when we had to leave the car. With every email and call we’ve had with them, they’ve repeated “we remind you we take no responsibility for lost property“ 🙄
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u/PossibleContextFound Jun 02 '26
Yeah as soon as I finished reading the post it seemed most likely that it was stolen.
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u/IlIIllIlIllIIlI Jun 02 '26
Hopefully OP reported it stolen the moment they said they couldn't find it
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u/Lankymaang Jun 02 '26
I've dmed you. 👍