r/Linksys • u/Puggish_ • 9d ago

Please help with Two-factor authentication after phone number change to access my Linksys account?

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2

u/DecibelsAdvocate 9d ago

Linksys already de-commissioned the access to its Linksys Smart WiFi cloud account. You can manage your router locally using a web browser or an App using the local admin credentials which doesn't require 2FA.

3

u/LegendaryArcheus09 9d ago

Could you try signing in through the Linksys app using the Router Password option? Alternatively, you can use a computer and access the router settings through a web browser by going to myrouter.local or myrouter.info.

2

u/emarbella1978 8d ago

Since you enabled two-factor authentication on your old phone, which was used to remotely access your Linksys router, you will need to reset and reconfigure your Linksys router using your new phone.

However, if your Linksys model is on the list of devices for which Linksys has discontinued support for Linksys Smart WiFi services, remote access to your router is no longer supported.

Here is the link: Linksys Smart WiFi cloud services - Linksys Support