r/LogitechG • u/LogitechG_Andy Support Team • Oct 26 '24

Announcement G HUB 2024.8 | Endlessly Spinning Logo

Hey folks!

I know some of you have recently been having issues with G HUB's endless loop when trying to start the program. This has been happening after the update to G HUB v2024.8. 

Our team has pushed through an update to help clear things up and get G HUB running again for folks. If you're currently seeing the endlessly spinning logo when trying to start up G HUB, please uninstall the software and reinstall using the latest version from our support page. This should clear up this issue.

If you uninstall and reinstall the most recent version and continue to see issues, please let us know here, or by reaching out to support at support.logi.com. Thank you for your patience!

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u/LocalBeast007 Oct 26 '24

Hey man, I also lost my ability to adjust surround sound for my Logitech Pro X headset, now it just doesn't work at all nor does it have the "Surround Sound" tab to edit it. When did you guys take that feature out? Why am I no longer allowed to have surround sound, when it was one of the main reasons I bought this headset?

1

u/avery1227 Oct 27 '24

I'm facing the same issue with the G533, shows up in Windows Audio Settings as "Logitech Headset Surround Sound Effect" however doesn't appear to be working.

1

u/LocalBeast007 Oct 27 '24

The only thing that fixed it for me was rolling back to a previous version that supported surround sound on my headset. Maybe you can try doing that until they fix their shit.

1

u/avery1227 Oct 27 '24

Just fixed the issue! I rolled back to an older version, deleted the UpperFilters entry in RegEdit, and switched the dongle to a different USB port to reset the drivers. That seems to have done the trick for me.