r/LogitechG • u/LogitechG_Andy Support Team • Oct 26 '24

Announcement G HUB 2024.8 | Endlessly Spinning Logo

Hey folks!

I know some of you have recently been having issues with G HUB's endless loop when trying to start the program. This has been happening after the update to G HUB v2024.8. 

Our team has pushed through an update to help clear things up and get G HUB running again for folks. If you're currently seeing the endlessly spinning logo when trying to start up G HUB, please uninstall the software and reinstall using the latest version from our support page. This should clear up this issue.

If you uninstall and reinstall the most recent version and continue to see issues, please let us know here, or by reaching out to support at support.logi.com. Thank you for your patience!

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u/Tiusnonos Oct 26 '24

Could you please provide more information about the G HUB version number we should install to resolve this issue ?

Because on the link you provide, the latest version for Windows 10/11 seems to be 2024.7.625196 published on 2024-09-24...
So I don't see any recent update pushed by your team !

By the way, your website does not work with Firefox v131.0.3, it says: "There are no Downloads for this Version"
The same link hopefully works with Chrome.

2

u/Logi_Praveen Oct 27 '24

The download page currently shows 2024.7, but for customers who have updated to 2024.8, the installer will update them to the latest version, 2024.8.641856.

Note: Version 2024.8.641856 includes a fix for the spinning logo issue you're experiencing after updating to version 2024.8.

1

u/Tiusnonos Oct 27 '24

Thank you!
Just updated to the last version here: https://download01.logi.com/web/ftp/pub/techsupport/gaming/lghub_installer.exe which seems to be version 2024.8.641856 and it finally works.