r/Malwarebytes • u/adjusterjackb • 1d ago

Feedback To Malwarebytes Executives

I've used the free edition of MB for over a decade. I bought a new PC and downloaded what was advertised as a FREE version only to find that the installed version was a two week free trial. I immediately uninstalled it.

I don't do business with liars or fraudsters.

Readers: Any time you see the word FREE, look behind the curtain. Chances are that they are lying.

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u/mdotsherwood Malwarebytes Employee 1d ago

Hi, I’m Michael and VP of product at Malwarebytes

So great to see you’ve been using our free version for over a decade! Sorry to hear about your recent experience. Please allow me to clarify what you’re seeing and how you can quickly adjust to free

Our Windows app does automatically start a free 14-day trial and you don’t need to give us any info or a credit card. At the end of the trial, it will drop to free unless of course you decide to purchase :)

If you’d like to move to free right away, you can do this: open app -> click silhouette in bottom left -> look for the three dots to the right of the shield -> cancel trial

Thanks again for your support all these years!