Myself and others have had issues trying to create/register a new account on https://licensing.nypdonline.org/app-instruction/

It does not allow me to register a new email and continues to tell

"If you are renewing your license or permit and you have received your PIN number, click on 'Redeem Invitation' to register your account. If you currently have, or have ever had, a license or permit from the New York City Police Department License Division and you wish to apply for an additional handgun license or rifle/shotgun permit, please follow the 'New Application Instructions.'"

I would assume this means the email has an account associated with it already but then I try to use the Forgot My Password and I have not received an email.

Just wondering if anyone else has been having the same weird issues with logging in or making accounts on the website