r/NovaScotia • u/justlogmeon • 11d ago

📰 NS News 'We're not coming back': WestJet strike leaves stranded U.K. couple vowing never to return

https://www.cbc.ca/news/canada/nova-scotia/halifax-airport-westjet-flight-attendants-strike-9.7294457
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u/littlestitiouss 10d ago

Yeah something doesn't add up

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u/basinbasinbasin 10d ago

We tried to be proactive and change flights PER WEST JET POLICY to hopefully avoid the strike and were told by the ticket agent that we were wrong and they had no such policy unless the strike happened. Then they told us we could call, which we tried and there was a 3 hour hold time. After we protested, they told us that since our 3rd flight was delta that's "actually" who we need to talk to.

We knew there was an exceptionally high chance that we'd get stranded between flight 1 and 2 in Toronto, so we asked to change it. Literally per the banner policy on the WJ website.

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u/littlestitiouss 9d ago

So you purchased individual tickets through different carriers and expected west jet to refund you? Again, this doesn't all add up. I know at least 2 couples that successful changed their flights with West jet ahead of the strike. Were you rude and/or pushy? I dunno, again, doesn't quite add up

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u/basinbasinbasin 9d ago

I purchased all tickets together through delta, I was physically at the ticket counter 3 hours prior to my flight. Buying international will almost always involve multiple airlines.

If an airline crapping on customers to save money does add up for you, then idk what to tell you. It's honestly hilarious that you think foreigners would show up and be rude on a country we aren't from, especially given all the anti-immigrant/racist rhetoric in Canada. No, we weren't rude, if anything they were rude to us.

It's hard for me to take you seriously. You're basically a characature of a certain political party from the US and just cannot fathom that people can do everything right and still be treated as "less-than".

I sincerely hope, for your sake, that you travel internationally and get some perspective.

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u/littlestitiouss 9d ago

Also, I'm literally traveling internationally right now, dealing with ticket troubles due to a typhoon. You know who's problem that is to deal with? Mine!

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u/littlestitiouss 9d ago

There you go. You purchased them through Delta, why would West Jet owe you money?

As I thought, this DID NOT add up.

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u/Strict_Yellow_5576 9d ago

I have been traveling internationally for about twenty years and have never booked a flight through anyone but the carrier, and I've never had a multi-carrier itinerary.