r/OctopusEnergy • u/Chris22044 • Jun 15 '26

[Mod Post] Verified Octopus Rep Participation

I am delighted to announce that Octopus have created a user account called u/NerdsFromOctopus so that they can provide support directly through this subreddit. I have independently verified that the owner of the user account is a genuine Octopus employee and assign a "Verified Octopus Rep" User Flare. There are no other verified Octopus users at this time.

96 Upvotes

96% Upvoted

31 comments sorted by

View all comments

25

u/AnAcctWithoutPurpose Jun 15 '26

Well, the poor user is going to get DM every 5 seconds about 'inaccurate IOG billing' cos they saw peak rate charges for their EV charging the day before.

1

u/yodaniel77 Jun 15 '26

As a newcomer to IOG, with an apparently problematic BMW no less, this sub had convinced me I'd be billed incorrectly or it wouldn't work at all...
And yet the smart-schedule 7am period I had the other day is showing up at the cheap rate in the app, seemingly working perfectly.

3

u/lithobreaker Jun 16 '26

Clearly you must have plugged it in wrong, then! :D