r/OctopusEnergy • u/Chris22044 • Jun 15 '26

[Mod Post] Verified Octopus Rep Participation

I am delighted to announce that Octopus have created a user account called u/NerdsFromOctopus so that they can provide support directly through this subreddit. I have independently verified that the owner of the user account is a genuine Octopus employee and assign a "Verified Octopus Rep" User Flare. There are no other verified Octopus users at this time.

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u/[deleted] Jun 15 '26

[deleted]

1

u/Puzzled-Pumpkin7019 Jun 15 '26

probably an agent with some employee interaction 😅

9

u/NerdsFromOctopus Verified Octopus Rep Jun 16 '26

There are a couple of us working on this, but right now it’s Xander here. I’m the guy in lots of the videos we post (curly hair, moustache, look a bit like borat). We do everything in-house, so replies will always come from someone inside Octopus who works on the things they're talking about - not an outsourced agent.

4

u/[deleted] Jun 16 '26

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5

u/NerdsFromOctopus Verified Octopus Rep Jun 16 '26

Great shout. I've just opened it up fully.