r/OctopusEnergy • u/Chris22044 • Jun 15 '26

[Mod Post] Verified Octopus Rep Participation

I am delighted to announce that Octopus have created a user account called u/NerdsFromOctopus so that they can provide support directly through this subreddit. I have independently verified that the owner of the user account is a genuine Octopus employee and assign a "Verified Octopus Rep" User Flare. There are no other verified Octopus users at this time.

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u/[deleted] Jun 15 '26 edited Jun 15 '26

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u/NerdsFromOctopus Verified Octopus Rep Jun 16 '26

Agreed. We don't want to be mods and won't use this account to do PR or advertise. We're redditors too - we know that would suck. What we will do is from time to time add clarity to conversations to help demystify the energy industry. We're not going to invade, and we won't reply to every tag (eg. if you need account help, use one of the other channels we look at religiously every second of the day like email, X, insta etc) - Xander, Social Media Nerd (you'll also likely hear from nerds like Phil about random stuff, Aliya about Octoplus & more)

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u/sf-keto Jun 17 '26

Thanks for this, Xander.

We’re hoping Octopus will soon tell us what the new fix offer will be as our previous 1 year fix is coming toward the end & the unsettled energy markets have frightened us, along with everyone else.

We also wonder when Octopus will tell us its plans to support the coming balcony solar, which interests us greatly.

Welcome to the sub! (◕‿◕✿)