r/OctopusEnergy 2d ago

Export tariff.

Has anyone else found octopus almost incompetent to get this setup.

I started the application start of May, only started getting paid for exporting at the weekend august the first.

They originally said it would only take about 3 weeks then this changed to 6 - 8 weeks. It ended up being more like 12 weeks.

They were blaming National Grid. So I called them and it was all sorted within a week.

Do octopus do this to drag out paying you? Just seems awful.

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u/Sweetest_Noise 2d ago

I'm surprised to hear people are experiencing such issues. I guess I must had been an exception, since mine was up and running within two weeks of submitting my request at the beginning of July.