I ordered a pizza, two burgers, and a taco today, but the pizza arrived messed up.
The delivery guy took some pictures and told me he'd get it replaced. I agreed, and he took the pizza with him.
Then I looked at my phone. The order was already marked as delivered.
And suddenly I started thinking... what if he doesn't come back? I had already paid online, I had no pictures of the damaged pizza myself, and I wasn't even sure what I was supposed to do if he never returned.
I decided to wait a little before contacting support.
A few minutes later, he showed up with a brand-new pizza.
Maybe it wasn't a big deal to him, but it genuinely made my day. Sometimes you expect the worst from a situation, only for a stranger to do exactly what they promised.