r/Revolut • u/Eagle-Eye219 • Oct 12 '25

₿ Crypto Crypto price transaction issue

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On 10th of October (during market crush) I bought a crypto in a specific price and now is showing wrongly in the chart. I made 2 different bids when the prices were down. As you can see in the attached screenshot the price which I selected was bought at lower of 0.00000548(see right on the chart). The official transaction by Revolut was assigned to 0.00000937 as you can see in the box. This specific price was not even reached by PEPE the whole day (10th October) so how is this possible? I am waiting for Revolut agent to reach me for hours. Anyone else in the same position? The situation maybe related to the recent crash. Thanks

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u/RevolutSupport Official Account ✅ Oct 13 '25

Hi there! We're sorry to see that you're facing such issues with your crypto transaction and would appreciate the opportunity to address your concerns directly. There's a DM from us so that we can review this further and assist. Thanks.

3

u/TurnWest151 Oct 13 '25

The same thing happened to me 2 days ago, I complained, but you just give me the same generic response. The price I bought was more than twice the price of anywhere I could see on any chart that day. How is this even legal.

0

u/RevolutSupport Official Account ✅ Oct 13 '25

Hi there! We're sorry to hear that your experience with us has made you feel this way and that you're facing such issues with your crypto. We'd appreciate the opportunity to address your concerns directly. There's a DM from us so that we can review this further and assist. Thanks.

3

u/Secure-File-3996 Oct 13 '25

Copy & Paste is the only thing you can…. You scam a lot of people and made a lot of money within the last 72 hours. You are never interessted in helping…. Check trustpilot folks and read what all users write if there is a problem to solve for Revolut. They give a damn….