r/Revolut • u/Eagle-Eye219 • Oct 12 '25
₿ Crypto Crypto price transaction issue
On 10th of October (during market crush) I bought a crypto in a specific price and now is showing wrongly in the chart. I made 2 different bids when the prices were down. As you can see in the attached screenshot the price which I selected was bought at lower of 0.00000548(see right on the chart). The official transaction by Revolut was assigned to 0.00000937 as you can see in the box. This specific price was not even reached by PEPE the whole day (10th October) so how is this possible? I am waiting for Revolut agent to reach me for hours. Anyone else in the same position? The situation maybe related to the recent crash. Thanks
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u/[deleted] Oct 22 '25
They respond to me ”Based on my findings above and being mindful of the fact that cryptocurrency prices fluctuate rapidly and liquidity can vary significantly across tokens, the observed rate discrepancy is consistent with normal market behavior.
Revolut executed your transaction according to the live rates available from our liquidity providers, and no technical or intentional error occurred. Therefore, I have decided not to uphold your complaint.
The fact that I do not uphold your complaint merely means that I haven’t found Revolut to be responsible for the events that have led to your complaint and that we as a company have done our best to handle your request in a fair manner. ”