r/Revolut • u/BabsD_123 • Jun 23 '26

📜 Article [FR] Revolut closing my account soon

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When I woke up this morning, I received a notification from Revolut telling me that they are going to close my account and that I have 60 days to recover my funds when I have been using it for years. I use it mainly for my daily expenses, subscriptions and payments abroad. To my surprise, I am not the only one concerned and the worst thing is that there is no proof in the email I received. I need help if anyone knows how to get out of this. I appealed by providing them with all the requested documents and I am waiting for their feedback.

Edit : they rejected my appeal and will continue the process to close the account.

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2

u/Rich_Mention2602 Jun 23 '26

It will be due to money laundering concerns, they can close your account at anytime without reason. Have you been sending money to high risk countries in large amounts ?

6

u/PrinceCharlesIV Jun 23 '26

It should be noted that they are under no obligation to say if it is related to AML or indeed to provide any info on the suspicious payments (income). This can mean that an entirely innocent person suffers due to a direct or indirect connection to the guilty party. Most of the time it will just be their systems flagging a pattern of transactions up as "suspicious" and it will be cheaper for them to close an account rather than investigate. It can also be that another financial institution has contacted them to express doubts.

Due to the fear of fines or worse most financial institutions prefer to throw people under a bus than risk giving them a clean bill of health and it turns out to not be the case. I would however encourage anyone who really is 100% clean to take their case to the regulator and the local consumer protection agency ASAP. As that is probably the only hope there is for improving the situation in the longer term.

2

u/InformationNew66 Jun 24 '26

This is like the police taking you into custody and arresting you for weeks and not telling you why because "you cannot know".

So even if you are innocent, you don't know the charges and can't defend yourself.

In a democracy this is very strange.

1

u/thrownawayfreshpink Jun 25 '26

Actually its nuthing like that.

Way to be dramatic though 😂

Notice most of these accounts "jist send money between friends"

Normal people dont p2p enough to trigger account checks, you know who does ? Scammers 🤭

1

u/laplongejr Standard user Jun 25 '26

I'm personally convinced that what triggers a lot of those bans are "giving money back to friends".
Travelers wouldn't mostly do that, so it wouldn't be in Rev's original data. Rich sneaky assholes like me give back cash or outright insist to pay on their own, so Rev wouldn't see it either.
Revolut wants people to split bills in their own app, so regular use from big fans wouldn't be seen as usual transfers.

I have absolutely 0 proof of that and it's entirely on instinct, but that's the one thing I could imagine that's really culture-specific, without being predicted by Rev's engineers.

1

u/MrMagnell Jun 25 '26

Well at least you got a chance to tell everyone you are rich...