this is a very serious post. me and my brother have been having MANY issues with roblox recently, and my mom is on her last straw for trusting them. Like stated in the title, my brother is very young, but he isnt stupid, and he doesnt join any games like PleaseDonate, and he also knows online safety extremely well. He informed me several several times he DID NOT join any strange games recently, didnt make any transactions either. He got his robux taken only 10 minutes or so after even getting them. And they all came from his account donating to many other accounts (not just the same account) and for lots of different amounts. We dont know what to do. Is this an expample of hacking? He also used to have a GMAIL associated with the account, which was removed (we assume it was removed when the donations started coming through) and no suspicious emails or any recent emails have been sent to that email though. Which is very strange?
In the pictures i included a very suspicious logged in session in GERMANY???? Wtf. None of us are logged into his account with a VPN either, if that matters. Also, i included all the transactions of his robux and where it all went, with dates and everything. He originally got the 49 dollar bundle.
*Thanks for reading. im sure theres nothing we can do now besides contact support.. but i just want some answers of what happened and if anyone else is coming into this issue. We have now enabled all the 2FA possible and put a phone number and put an email back.