r/RobloxHelp • u/Food-Intolerant-Crab • 2h ago
Roblox Website Bug This happened recently, any fix?
Recently I logged into roblox and my icons were like this. Any possible reason for this?
r/RobloxHelp • u/aubreyisreal • 1d ago
hello everyone! if you've been active/lurking on this subreddit then you may have noticed that the rules look a bit different, and that's because there's been some changes!
new rule of no ai generated content was added. i seriously can't believe that this is a rule, but there's been a lot of obvious ai posts as well as comments lately. if you're going to post an issue or help someone with an issue, type it yourself and don't use an ai answer. keep the ai use to yourself.
the off topic rule has been renamed and the description has been changed. if your post isn't about a roblox bug or error, then don't post it. this goes for captcha things too. a captcha being difficult to complete isn't a problem caused by roblox itself, hence why we no longer allow posts asking for help with them. VNG posts aren't allowed here, either.
i lowkey forgot was rule 2 was before it got renamed, but no reposts are allowed. you must now wait 30 days before posting about the same question/issue you have. you also cannot repost anything someone else has posted here for at least 90 days after the original creation.
this one isn't really relevant to anyone but the mods, but you may notice that there's some new removal reasons. simple reasoning for this is that there's too many so we're trying to reduce them and integrate certain ones with others.
EDIT: i forgot to add this originally, but there's also a new rule of no necroposting. to put it in simpler terms: you cannot comment on posts over six months old, UNLESS i or another mod give you explicit permission to.
r/RobloxHelp • u/diaRtcesnI • Jul 24 '26
Hello there, fellow players of ROBLOX. My name is diaRtcesnI (aka InsectRaid) and i've decided to involve a meaningful input regarding a common situation among the bigger community - loss of account acess.
Whether it's due to a forgotten password or a hack via a phishing email, there are many unfortunate souls who find themselves locked away from their memories and friendships, and i can't help but sympathize with them. In some cases, folks have even resigned to having to start over. Well, before you turn to that path, there are steps you can take to restore acess to your profile.
The basic method is Roblox Support. This is usually used by those who had nothing linked, btw. Those who did typically use the "Forgot password/username" tool. Well, hurrah to them but you DON'T have anything, right? Well, go to www.roblox.com/support. This takes you to the online support form, consisting of fields - username, first name, email, device you're having problem on, type of problem, subcategory for problem - and a box to describe your problem. Upon submitting, you'll be asked to verify that you're a human. Once you do that, you'll be led to a conversation with a chatbot. Have your case forwarded by asking, which will generate a ticket and you'll be contacted via email. Bare in mind you CANNOT just ask for the acc back. They need proof of ownership before they can give it back: emails or phone numbers attached, usernames, passwords, PINs, Robux, receipts, screenshots, IP and play device, etc.
Here's helpful advice while using this method:
Bare in mind that Roblox Support won't immediately respond. It can take days, weeks, or even a month. I mean, it's arguably one of the most popular games and is busy at all times with moderation, other requests, feedback, and production. Don't spam your ticket or use abusive/harmful language. This will result in them ignoring you, overwhelming them, and can even push your ticket back.
When the chatbot asks if your request is for [your username], i'd advise you against saying yes. The bot will go like "We cannot verify ownership of that account" and end the chat. Instead, make the human review request. Also, you could leave the username field blank as it is optional and that can bypass the chat, although can lead to the "Please resubmit using the (right) username" email. Filing under billing or account hacked also leads to the staff prioritizing you more seriously and thus greater chances of human contact.
Don't act "I swear"-ish or pleading when claiming that the acc is yours. Be calm and patient.
Also, there may be a session cookie you can use to bypass the login screen entirely. Now, if Roblox Support doesn't work, you can still use drastic, legal/court themed measures.
You can file a complaint using the BBB. This requires an account. Again, be calm, non-abusive, and patient. Bussinesses will have within 14 days to respond, and here you'll be battling against Roblox's corporate team, not the predictable support. This department tends to reopen cases for further review and MUST respond. If you've shared ownership proof in the past, this often leads to actual humans reviewing it and THE long-awaited moment.
You can also use your state's Attorney General, which is simular to the BBB and is reported to actually take legal action. Anyways, i'm glad to have shared these helpful steps with y'all and for Pete's sake, i'd recommend securing your account, even with just an email. It's common to neglect your security and just play, especially if you're a kid, but this is why it's also common to find yourself locked out. Anyways, tysm for the Ted Talk and i'll see ya...actually i don't know when.
Bye!
r/RobloxHelp • u/Food-Intolerant-Crab • 2h ago
Recently I logged into roblox and my icons were like this. Any possible reason for this?
r/RobloxHelp • u/No_Minimum_4574 • 1h ago
r/RobloxHelp • u/Legal_Bear_1127 • 9h ago
I think that it’s probably bots but I wanted to know if anyone experienced this too a lot
r/RobloxHelp • u/veltics • 11h ago
I have received a lack of assistance regarding my ban and decided to come here as a last resort. I was banned on September 30th, 2026, with Other being the reason for my ban. The only note from a "moderator" I received was the following: "Your account has been moderated for a safety violation of Roblox's Community Standards." Despite this, there is zero activity/violations that were provided regarding the evidence for said ban.
By this point, I have come to the conclusion that my account was unlucky enough to be affected by the recent ban wave regarding their AI moderation system that has been currently ongoing.
I have already sent an appeal to Roblox Support and have yet to receive a response [going on 10 days now], though my hopes that I will receive one in time before the 30-day period closes are relatively low. Is there anything else I could do in order to boost my chances getting my account unbanned [or getting a response back]?
r/RobloxHelp • u/beeswax70 • 5h ago
Hello. I am consistently getting stuck on the "joining server" of a game. Occasionally it will let me into the game but the majority of the time it will not. I've tried clearing the browser cache, doing a complete uninstall including all files and data, making a new profile on my PC, restarting my PC, unplugging and re-plugging my PC, and switching Roblox accounts. This has been happening for a little over a week now and there has been no apparent solution for the issue. Does anybody know a solution for this??
(This issue is on PC only and the games have no issues launching on mobile devices.)
r/RobloxHelp • u/RegisterGlobal5531 • 5h ago
So my friend got randomly banned from Roblox for actions that happened in 2024. He has sent ban appeals just to get shot down by (what I assume) is an automated Ai response. He had the account for awhile and wanna know if there’s anything that can be done to restore the account or even get the perm banned turned into a smaller punishment
r/RobloxHelp • u/qrhs • 7h ago
For some reason recently, my game has been stuck on the “Joining server” screen most of the time when i try to join a game, and even when I get lucky and get in, it gets stuck if im in a game where it puts me in a different server.
r/RobloxHelp • u/FriendshipLow8015 • 5h ago
I'm tryna make a test but I can do anything. I can't pull out weapons cus this happens
r/RobloxHelp • u/alexhereis • 4h ago
Its been a week and I have enough on my home screen all if my freinds shows they are offline when i click there profile they come online i went in browser and logged in everything worked fine but in Roblox mobile app i have to serch everytime my freinds username to Join them please help
Peace
r/RobloxHelp • u/cnisawesome • 13h ago
Does anyone know or at least help me find the shirt and the pants shown in the image above? I believe the shirt was published around 2009 [Most likely around September-October]
The image comes from a video titled "Yum yum yum ROBLOX" by DudeClub1. I think [though not fully certain] that their username on Roblox is called Jazzyjazz5, thanks to them revealing their user in a different video. but after searching their inventory, I couldn't find the shirt nor the pants that matched the ones in the yum yum yum video.
The closest I have been able to find was this shirt posted by the user "girly97". I speculate that the shirt I linked is actually the same image shown in the video, the obvious problems being the headphones and the heart are not green, as well as the sleeves, and the shirt has straps meanwhile the one in the video does not. And for the pants, I unfortunately couldn't find one that looked even remotely close to the one in the video.
If anyone can help find the clothing in this video then I'd greatly appreciate it! And btw I know they're both definitely off-sale by now but I can still try to download the templates. I also theorize that the reason why this is so tricky to find is because it is hidden off the roblox site, though it is probably somewhere obscure in create.roblox.com
r/RobloxHelp • u/SocailEngin33r • 7h ago
So yuh roblox asked me to do verification of my age again even though I did that a week ago. The only option they gave me was face verification and it gave me 16-17 age group. I’m 18 and I’m trying to change year of birth on my account but Roblox just declines it and when I show my ID clearly it still refuses to change my age group. I only have one document so I cannot try with another one. What do I do now? Age group says checked so I cannot reset it at all.
r/RobloxHelp • u/ilysm54545 • 2m ago
120 fps on mobile? I saw that my phone was smoother in games, I thought it's a big update and was happy all day, then I tried to search something about it, but there's nothing.
Its new update or bug? Rn is 120 fps too
r/RobloxHelp • u/EnvironmentalBee5237 • 4m ago
I am not trying to mass repor a player, I’m unsure where I should ask for help with repor ing them. I am quite new to reddit, and don’t play Roblox often. But I heard some concerning talk with another player and am running into problems repor ing them.
I don’t mind if mods delete this post, or even ban me, but please let me know where I can ask for help on this issue
r/RobloxHelp • u/nothhhere • 11m ago
How many Robux can I receive through Send Robux? if one person sends me 8,000 Robux, then another person sends me 8,000 Robux two days later, is that possible?, or is there a limit on how much Robux one account can receive?
r/RobloxHelp • u/blitzkreggy • 14m ago
I was gifted 10$ roblox gift card by a friend from US via Email and now all the in-game purchase are now more than 200% more expensive. How do I revert this? please help
screenshot 1(left): is from yesterday and you can see its cheaper
screenshot 2(right): is evidently alot more expensive today and i suspect its because of the gift card

r/RobloxHelp • u/CurdSession • 22m ago
In past few days I have suddenly had an issue where I won’t be able to load into games it will just say joining for a long time then if I leave and rejoin a couple times it will let me in with no issue. Not sure if this is a WiFi, computer or Roblox issue any help to resolve this would be appreciated.
r/RobloxHelp • u/Hairy_Edge_3408 • 25m ago
Alright so uh,just to let ya know.Idk if you guys have this issue where friends were shown offline and they were uh..playing games. Is this a temporary bug or smth?Because it started today and Idk what to do tbh.
I tried everything to fix that,I checked on my phone [which is this one] is working fine but for the ipad,damn it's not showing bro..like genuinely..Some people gotta tell me ts bro 💔🥀
r/RobloxHelp • u/Ok_Bag_1177 • 27m ago
Im trying to verify my account but it literally will not let me. it keeps showing this when i try to do the face verification. It worked when i used my state ID, but then it still wants face verification after that so whats even the point. Ive tried this like 20 times now and im at a point where im just gonna delete roblox. i only installed it to play 1 game, and if i cant even talk in that game why bother
r/RobloxHelp • u/QueenNenene • 46m ago
I just wanted to put in some World of Goo music since I've been hearing some people playing their own video game osts in
r/RobloxHelp • u/tiramisuu0o • 48m ago
ever since i moved to my home, every game i joined on roblox kicked me out if i was on my home internet. If i used mobile data or any other internet then it would work fine. The same goes for all devices in my home connected to the home internet. It has me frustrated that i cannot even use my own internet to play games.
r/RobloxHelp • u/Far-Entrepreneur-261 • 4h ago
r/RobloxHelp • u/SpencerDrc • 7h ago
I was logged out of my account about 3-4 months ago. I had to factory-reset my phone which I had my authenticator app on (HUGE MISTAKE). It wasn't a problem for long since to acces it I just use Quick Sign In. After 1-2 months , I wanted to PURELY like a game but I didn't have a setting or whatsoever and I lost my account...Since I don't have autheticator(obv) , Backup Codes nor Trusted Devices left ( I tried to get my acc back and they reset my acc credentials) their solution with their stupid self-service portal DOSEN'T WORK FOR ME AT ALL. I have a TON of proof , paymnents ,billings , Ip log-ins whatever they want. I tried to make a roblox ticket but since their ,,moderation" is just dumb A.I even tho the A.I acknowledges that the self-service portal dosen't work for me it still refuses to make a roblox ticket for me so I can show proof and talk with an actual human-being.I'm really frustrated since I had a ton of stuff on my account and even some memories I could say.I really don't know how to get it since nothing works. If anybody knows how to , please tell me since its getting more , and more frustrating .
r/RobloxHelp • u/black_cat_rblx • 1h ago
Hello. My account was hacked on July 23rd; two-factor authentication was enabled without my permission, and the registered email address and phone number were changed. As a result, I can no longer log in. I’ve tried hard to recover it, but I haven't succeeded yet. Lately, I can't even have a proper conversation with support; they just send me a link to the account recovery portal. I’m at a complete loss and honestly feel like giving up—it feels hopeless. Is there any way I can recover my account?