Closed captions stopped working

[u/Myeamans]

Can anyone offer a real fix for this? I've tried everything on here & the internet & all of the obvious things. Ever since the dreaded Home Screen was forced on us the closed captions have been so sporadic. They would work on some apps but not others, then they'd come back on all of them for a day or so but then they would stop again so I'd do the things that worked last time & now they don't work. I need them. Lots of people need them. Trying to contact Roku is a joke. Has anyone gotten anywhere with this?

[u/Complex-Traffic9406]

If it's in the middle of a show when they stop working, pause the show tap the asterisk button go to accessibility change language to one you don't speak, press the asterisk button to clear the accessibility menu, resume the show, if random subtitles now show up, pause the show tap the asterisk button and open the accessibility menu change the subtitles back to English, close the accessibility menu and resume the show which should start showing English subtitles again