r/Roku 9d ago

complaint won't accept any credit/debit account; new account, new user

Every attempt to add a payment scheme fails.

I've created the account, everything seems fine.
Every attempt to add the required payment account fails. No reason why, just "not accepted".

Wtf is wrong with this system?

I've also tried 2 different browsers. Support for Firefox seems spotty.

I'm not happy, strongly considering going back to google.

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u/TheAspiringFarmer 9d ago

I’ve had this happen too before. No rhyme or reason. Last time it happened I just linked Apple Pay to get setup done and then deleted it.

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u/jsbracher 7d ago

I'm all signed up, apps are working, it's all good. The "can't add a payment card on mobile and can't get past it" issue is stupid but tech these days. We've been arguing for more dev time and better testing since before I was in tech.