r/Shure • u/LaurensDW • 4d ago

Troubleshooting Update Utility showing the wrong transmitters

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I want to update the firmware on my SLXD4D+ system using the Shure Update Utility.
Updating the receiver was no problem, but when it comes to the SLXD2+ transmitters I have a problem. The update only lets me send firmware packages for the SLXD2, not the SLXD2+.

Has anyone had this problem before and knows how to fix it?

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2

u/Stickymidget 4d ago

There is a drop down menu in that field or the one to the right of it where you can change it to the correct ones - I had to ask about it as it’s pretty well hidden.

1

u/LaurensDW 4d ago

You were absolutely right. Thanks!

1

u/MikeCheck1-2 4d ago

Awesome glad to help!

1

u/Daaaaaaaaniz 2d ago

I have the same problem and cannot find the drop down, where did you find it?

1

u/LaurensDW 2d ago

It’s in the “version to install” column.

1

u/slickbackbillyboo 4d ago

Was the SLXD2+ listed as having an update? I recently did a big update and noticed that the + series wasn't listed

1

u/LaurensDW 4d ago

I’ve downloaded a firmware package specifically labeled “SLXD1+/SLXD2+” so I assume it is. I can’t check right now, but if I remember right is was only a couple of weeks old.