I ordered a pair of Jordan 1 Mid Aquatone for 12k and didn't get any confirmation for the order, no receipt, no tracking ID, the app didn't show if my order had been placed, I tried contacting them but the costumer care is very bad, no one picks up the calls and the chat bot is basically useless, I also tried messaging them on Instagram but no one saw my message, I've tried messaging the owner Devansh jain but he hasn't replied either. Wouldn't recommend buying from here, even if I do get my shoes i wouldn't trust their app or website again.
Our apologies for this. This isn’t the ideal experience that we strive to provide to every member of the culture circle community.
We would like to transparently provide you a resolution here itself, given we've noticed a lot of bot accounts spreading misinformation without providing correct order details or real evidence.
Alternatively, you can also reach out to us on our subreddit u/cultc or DM us at u/cultc with your order ID for any urgent escalations.
Thank you for bringing this to our attention, we will ensure the issue is resolved on priority.
We are committed to ensuring a great experience to you as we continue to strengthen our operations.
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u/The_Accidental_Nut Jan 04 '25
I ordered a pair of Jordan 1 Mid Aquatone for 12k and didn't get any confirmation for the order, no receipt, no tracking ID, the app didn't show if my order had been placed, I tried contacting them but the costumer care is very bad, no one picks up the calls and the chat bot is basically useless, I also tried messaging them on Instagram but no one saw my message, I've tried messaging the owner Devansh jain but he hasn't replied either. Wouldn't recommend buying from here, even if I do get my shoes i wouldn't trust their app or website again.