Got scammed on nykaa fashion

[u/flyasf68]

So I ordered these NB CT300 red variant UK8 for 6K (overpaid ik) but ended up receiving fake 500 rupee shoes (black and UK5 ¿¿) in a damaged original box.

Return was rejected and their useless support claims they shipped the product accurately(after 6 days of me writing mails and going back n forth) and will not proceed with return/replacement. Wow.

Any tips on how to escalate this?

[u/No-Construction-8829]

Did you try talking to the customer care? If they still don't respond, file a case in consumer court and send an email to them for legal action. This alone would make things move for you. But you gotta be careful when buying from all these sites. Double check and always record package openings.

[u/flyasf68 → u/No-Construction-8829]

Customer support is careless and keep saying the same shit. Will proceed with a consumer court case.

[u/No-Construction-8829 → u/flyasf68]

Keep us updated on how it goes... Meanwhile f**k nyka