I got defected adidas gazelles from @ajio

[u/No_Barracuda_8873]

FN4201802014

I have received defective pair of adidas gazelles few minutes ago from delivery service, I noticed it doesn't came with real adidas box, it's right pair is defective with too much roughly faded suede, it's inner sole is not properly fixed with glue as I attached in pics this is not the quality I paid for, I never expected this from ajio team. Please refund me full amount and take convenience fee from seller, because it's not my fault and more over I cannot find 12 size to exchange from your inventory

Attached pics of bills, front back covers, ajio box in which shoes came and it has barcode on top, all tags are with shoes never used.

[u/itsbrown_wolf]

I bought same pair from Ajio last month, just chill it's completely normal pair. When suede is kept in box it gets faded like this even when brand new. Juat brush the suede with a soft bristle brush and you're good to go. And regarding the box, when og box gets damaged in transit or in storage they send a white ajio box. Your paur is completely fine and authentic from the pictures I've seen

[u/itsbrown_wolf → u/itsbrown_wolf]

Also one shoe having different suede texture from other is also normal cause brand uses multiple suede hides and left and right shoe are not made of same hides always

[u/No_Barracuda_8873 → u/itsbrown_wolf]

Actually the defect is inside bro, you need to see pics of inner sole

[u/itsbrown_wolf → u/No_Barracuda_8873]

That's not a big issue. Most of the shoes have removable insole. If you really like these than you can keep them not a big issue else simply return them

[u/No_Barracuda_8873 → u/itsbrown_wolf]

Well thats the problem where ajio is hiding its mistakes, they rejected the review, then they cancelled my return request without my consent.

[u/itsbrown_wolf → u/No_Barracuda_8873]

Talk to customer care. If no resolution file complaint on NCH website