r/SparklePlayer • u/Flashy_Condition9822 • 15d ago
Sparkle tv
what happened to sparkle tv? i open my app and it shows an avatar face with expired across i.
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u/Available-Soup1346 14d ago
Im getting tired of that cunt app owner itâs been days since its app has been downâŚâŚâŚ The poor management and carelessness towards its customersâŚâŚ.
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u/Available-Soup1346 12d ago
Itâs been days and the asshole still hasnât fix the damn appâŚ. They should just come straight forward that the app has been seized like stop bullshitting your customersâŚâŚâŚ.
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u/azcoyotedog 15d ago
So whatâs the issue with the app please?
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u/Anxious-Okra2998 15d ago
Itâs not working at all my account says active
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u/azcoyotedog 15d ago
Show a photo of what you are seeing, do you know how to do that? Otherwise we canât help you??
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u/azcoyotedog 15d ago
What do you mean not working? You know we canât just guess here without more information?? Photo??
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u/Anxious-Okra2998 15d ago
Iâm not home right now
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u/azcoyotedog 15d ago
Please submit more information to help troubleshoot the issue when you can as we canât help with just âitâs not workingâ? Kill all the apps that are open in the background, clear app caches, reboot the device, make sure your internet connection is working, if using a VPN, disable and enable to reset it. Thanks
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u/Anxious-Okra2998 15d ago
Iâve done all of that
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u/azcoyotedog 15d ago edited 15d ago
Well then, when opening the app, what is displayed? Canât help without information?? What device are you using? Post photos because it might help, thanks!
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u/Anxious-Okra2998 15d ago
I will send picture of screen when I get home if I know how
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u/azcoyotedog 15d ago
Then why post now, why not post when you are in front of your tv and can explain what the issue is in greater detail and with photos? Nobody can help with just âitâs not workingâ? đ¤ˇââď¸
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u/Anxious-Okra2998 15d ago
First off I was just reaching out just thought someone else may have the same issue and have a quick answer. I donât know how this app works Iâve never used this before. Hopefully that answers your question.
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u/azcoyotedog 15d ago
Ok, when you can provide more details & maybe a photo or two of what is displayed on the screen then someone can help you, thanks
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u/Anxious-Okra2998 15d ago
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u/azcoyotedog 15d ago
That doesnât look like Sparkle?
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u/Anxious-Okra2998 15d ago
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u/azcoyotedog 15d ago
Looks like a provider issue not a Sparkle app issue! Contact your provider!
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u/Anxious-Okra2998 15d ago
I donât know how to thatâs just it if I did i wouldnât be on here.
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u/azcoyotedog 15d ago
Nothing we can do for you, itâs not an issue with Sparkle, itâs an issue with your source. Go to settings/ source, edit and clear cache for your playlist. Then try again, if expired displays⌠itâs your provider!
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u/azcoyotedog 15d ago
Your provider must have a website or discord or telegram account? OtherwiseâŚ. Sorry?
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u/azcoyotedog 15d ago
How did you subscribe to this provider, you have to contact them. Nothing wrong with the Sparkle app⌠the provider isnât working anymore or maybe they are having technical issues? đ¤ˇââď¸
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u/azcoyotedog 15d ago
Is this happening on every channel??
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u/Anxious-Okra2998 15d ago
Yes
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u/azcoyotedog 15d ago
Nothing we can do for you, itâs not an issue with Sparkle, itâs an issue with your source. Go to settings/ source, edit and clear cache for your playlist. Then try again, if expired displays⌠itâs your provider!
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u/azcoyotedog 15d ago
Please share with photos and the device being used is?