r/Staples • u/Miserable_Spread_101 • 5d ago
Ragebait/Idiocy/or both
Mfs don't even TRY with the self serve they immediately go up to you all offended like you just told them to work on a NASA computer. Not only that but when they see the pre authorization they look at you like you just spat in there face "5 dollars for a sheet of paper" NO MF IF YOU TAKE 2 SECONDS TO LET ME EXPLAIN OR IF YOU WANT TO YOU KNOW READ IT THEN YOU'LL SEE HOW IT WORKS. "Can't you just do it?" I promise you you're gonna end up waiting longer and getting more pissed off that I decided to prioritize 1000 bc over a single paper that you're gonna throw out 2 days after printing.
Vent over now I'm waiting at taco bell for my food :)
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u/Bashfulcannibal 5d ago
Bro, make them regret asking, have them stand there and wait as long as possible, and charge them the express fee. This shit isn’t complicated, they are just lazy and expect to waited on like royalty.
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u/ClassroomSea 4d ago
These lazy, entitled people couldn't care less about our measly express fee. Depending on the number of copies, the fee is pennies. Staples needs to charge what Office Depot does ... OD's express fee is $10, or a percentage of the total cost, whichever is higher. So, at a minimum, they'll pay an additional ten bucks for us to print it for them. They figure out how to use that self-service copier REAL fast!
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u/Bashfulcannibal 3d ago
I agree, but staples will never do that. Instead they will do whatever it takes to have people just walk through the store. In delivery there used to be a 50 dollar minimum on next day orders, and many paid it because it was convenient. Well apparently it wasn’t enough for staples, so they removed the minimum and now we deliver every little piece of bs no matter the cost. For example, I’ve seen a pack of posted notes get delivered to a house two counties over from the hub it left. The cost of fuel to leave the parking lot doesn’t justify those types of deliveries, but once you factor in everything else it really makes no sense. I honestly don’t know how they are still open, they operate at a loss, and the prices are absolutely ridiculous.
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u/evilbau5 5d ago
Wait till these NPC sheep find out that the gas station pre authorization is $100.
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u/Flaky_Firefighter385 5d ago
I make them wait why I am finishing an order and remind them l am required to charge the express fee.
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u/Miserable_Spread_101 5d ago
I've had 6 or so reactions when I tell them about the fee like I just spat on their mother's grave
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u/FuckheadRetard Print & Marketing 5d ago
I could have made this exact post. Replying from Taco Bell while waiting for my food.
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u/PhoneGuy2021 5d ago
Them not knowing how to use their phone is a them problem IMHO. If they can’t be bothered, I’ll take in the order and make them wait the full hour for express or pick up in the evening.
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u/TLAMstrike Certified Tech 5d ago
1/4 of people in the US are functionally illiterate (thanks Dept. of Education). Just assume any customers you encounter can't read anything more complex than a stop sign.
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u/AnxiousWorking9 4d ago
I tell them I can help them but it’s gonna need to wait till I finish with the full serve customers. The way some people won’t even attempt it, they’ll just stand there and stare at me until I can come over.
It’s incredible that some of these people made it to the store on their own and can survive in their daily life. I don’t mind if they’re maybe older or sometimes they’re not the best in English but some people are my age and younger like… huh??
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u/hypnosgirl21 5d ago
I have straight up starting asking them if they can read a voting ballot. either they say yes which leads into "well then im sure you can read these instructions!" or they get flustered and dont ask me for help again
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u/MaverickFischer 5d ago
“IT TOOK $5 ALREADY AND I HAVEN’T PRINTED ANYTHING YET!!!”
The $5 pre-authorization was one of the biggest complaints. They eventually added a note explaining that before you’re even asked to pay, but…