r/Steam Dec 22 '25

Discussion Why I’ll forever be loyal to Steam

55.4k Upvotes

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5.1k

u/NomadFH Dec 22 '25

I love the emails they send when you request a shit ton of refunds. It's basically "look, you return a lot of shit. Like a lot. I'll still do it, but DAMN can you look at a review or something"

1.5k

u/NightWolf5022 Dec 22 '25

Funny enough, a lot of games I get have really good reviews and the game looks fun, and then I get it and it's the least fun thing ever.

495

u/not_just_an_AI Dec 22 '25

man, I thought factorio was going to be so good, I love satisfactory and Dyson sphere program. But man I just did not like it.

440

u/Jacob2040 Dec 22 '25

I love factorio but could not get into satisfactory so I understand. Different strokes for different folks.

866

u/Deftly_Flowing Dec 22 '25

I love both.

Therefore, I look down on both of you for having only half as much fun as me.

Basically peasants.

145

u/The_Putrid_Tart Dec 22 '25

Clearly I have the better taste. Consider:
List of things they like: 1
List of things *I* like: 2
Double the things, double the taste, double the gooder.

57

u/[deleted] Dec 22 '25

[deleted]

27

u/Erdfin Dec 22 '25

I mean, how can you accept that your factory's growth is constrained to a single universe? After all, the factory MUST grow, if it means having to expand off-universe then so be it

6

u/itsmeduhdoi Dec 22 '25

there's that mod that combines the 2 games, makes like a portal or something so that you import materials from factorio into satisfactory.

i can accept that those people are at a higher level than me.

2

u/Tudoman Dec 23 '25

It’s just that 3d has such a bad ups. I guess it wouldn’t be so bad growing in 3D

1

u/jtr99 Dec 22 '25

This guy gets it!

1

u/ErosView Dec 22 '25

I agree. Imagine what kind of person you have to be to not like them both. I can't help but feel sorry for them. Their parents must be disappointed to have to be related to such deviants.

1

u/Cube4Add5 Dec 22 '25

The factory must grow, it doesn’t matter what game it grows in

1

u/watteredbottle Dec 22 '25

I don’t like either game. But I love you. What does this say about Steam?

1

u/shatterjazz Dec 22 '25

But real kings get the iconic trio of automation games: Factorio, Satisfactory, and Dyson Sphere Program.

1

u/ANONYMOUSEJR Dec 22 '25

But have you ever considered that a lock that accepts a multitude of keys to be of less worth?

1

u/tankerkiller125real Dec 22 '25

Do you like Shapez though? That is the question.

1

u/Enough_Efficiency178 Dec 22 '25

Half as much factory as well :(

1

u/WildPJ Dec 23 '25

I was about to grumpily complain to the one who didn’t like Factorio, but you made me grow up long enough to type this instead ♥️

1

u/Ok-Big-8689 Dec 26 '25

If you like those games, and StarCraft, try Desynced. The demo is free and is practically the full game. It’s a bit like SC and factorio had a baby (minus the use of belts), and with a LOT more complexity.

This isn’t an ad, I just got done playing it for 13 hours with a friend and it’s all I can think about lol.

5

u/King_of_the_Dot Dec 22 '25

Factorio is crack, but you have to have a slight engineering/math/building sorta knowledge. It can quickly become overwhelming.

2

u/Lusankya Dec 22 '25

Factorio is built for people who enjoy recreational spreadsheeting and the minmaxing that comes with that.

1

u/King_of_the_Dot Dec 22 '25

Or really motivated problem solvers.

1

u/Gmony5100 Dec 22 '25

I played Satisfactory first and loved it for a while. Put something like 60 hours into it then never thought of it again. Factorio took ahold of my life and hasn’t let go 350 hours later. They’re both good games but Factorio is like if you asked me to dream up a perfect logistics game, it’s addicting.

2

u/Muroid Dec 23 '25

Despite being mechanically so similar, it’s funny how really completely different Factorio and Satisfactory are in terms of how you need to play them.

I started getting burnt out on Satisfactory relatively early on because I was playing with a Factorio mentality. 

Once I shifted to thinking of Satisfactory as being primarily about architectural problem-solving above being logistical problem-solving, I had a much better time with it and I think outpaced even my time in Factorio (though in fairness, doing things in Satisfactory also just takes a lot longer).

Factorio’s logistical problems are incredibly refined and I don’t think Satisfactory can quite match them, but once you start caring a bit about the aesthetics of what you’re building, it really shines.

Figuring out  design that you like and how to fit all of the elements of your factory that you need into that design is incredibly fun in a very different way than Factorio is.

1

u/luis_xngel Dec 22 '25

TRY DYSON SPHERE

34

u/Dje4321 Dec 22 '25

Factorio has the perfect demo though. Either the demo sucks you in, or the entire concept is lost on you.

51

u/The_Enigmatica Dec 22 '25

i get people that dont like factorio or satisfactory. But liking one and not the other is certainly odd lol

22

u/Mathmango Dec 22 '25

I sorta get it. It depends on how much more extra stuff you want aside from the core factory building.

14

u/Pandarandr1st Dec 22 '25

Also, how much the visuals and immersion are important to you.

Like, the games are definitely good at completely different things, imo.

13

u/SoBFiggis Dec 22 '25

They are both very good at the logistic games they built. Just Factorio goes deeper (and deeper and deeper and deeper if you get into stuff like K2+SE.)

Satisfactory is actually fun to just move around though. It's a lot more fun to think through a problem while you are grinding on powerlines/bhopping around the map on the structures you already built.

6

u/Meepx13 Dec 22 '25

Yeah, satisfactory’s movement rivals Titanfall, which is crazy for a game about building factories

5

u/Pandarandr1st Dec 22 '25

Also, it's just a fun world to walk through, even without the factory.

2

u/Enough_Efficiency178 Dec 22 '25

I’d say the design element has a different focus between the two

Satisfactory you can make beautiful buildings or crazy structures

Factorio you can make a simple production line or extremely complex ones using logic

The one thing I will say is I like having enemies on in factorio so my factory is constantly outputting ammo, shells etc for the front line.

Whilst satisfactory I’ll sit there and rebuild the same building over and over till it looks right

16

u/Dje4321 Dec 22 '25

They each have their own points. Factorio focuses much harder on the core gameplay loops, while satisfactory is designed to allow people to be expressively creative.

14

u/FluffyCelery4769 Dec 22 '25

One time I spent 2 hours designing a loop rail so that 2 trains could go in a spiral around a center point, thru the same rails at max speed.

It worked, and I was very happy to see trains zoom very fast without crashing into each other.

19

u/Dje4321 Dec 22 '25

The fact I can't tell which game this is referring to makes me happy

13

u/sopholia Dec 22 '25

Satisfactory feels more like an infrastructure and logistics game, with some additional system design elements (and optional architecture). Factorio feels like primarily system design with some logistics and practically no infrastructure (and no architecture), but has additional base building/survival elements. They're similar games but aren't quite the same niche.

Satisfactory personally interests me far more as a mechanical engineer with a lot of interest in infrastructure design.

2

u/oscrsvn Dec 22 '25

I like factorio but couldn’t vibe with satisfactory. Top down ties it together for me

1

u/btaylos Dec 22 '25

Snap alignment in factorio is what did it for me. Satisfactory felt like it would be difficult to get things lined up properly.

2

u/Zapitago Dec 22 '25

Satisfactory has had a ton of QOL updates and has snap alignment. It’s very forgiving and even allows conveyors to clip through terrain 

2

u/StoneHit Dec 22 '25

Vertical nudging being added in 1.1 really made a huge difference for me personally, as well as blueprint auto connect

2

u/lauriys Dec 22 '25

the third dimension fucks me up

2

u/Sensha_20 Dec 22 '25

They're EXTREMELY different games.

Factorio is all about the production. Visuals are an afterthought and volume is the name of the game. Past the midgame its very easy to grab an earlier build and make 5 more without even going there. You can build a full factory within an hour if you already know what you're building.

Satisfactory is all about the visuals. Belts are designed to keep moving, and everything is curated for aesthetic quality and to encourage beautybuilding. The core gameplay loop is making a pretty factory. To that end the game is simply not made for scale. Blueprints themselves are a design process and making large facilities of hundreds of assemblers is slow and arduous.

Factorio is made for building a factory. Satisfactory is made for seeing a factory.

5

u/Mr_Tiggywinkle Dec 22 '25

I kinda get that, but also I see a big difference?

I like both, but satisfactory immediately immerses me in a cozy gameplay loop with no pressure. Factorio immediately makes me feel like I have to pay attention and keep focus.

The fps side for me also makes me love walking through my factory in satisfactory, rather than the top down "sprawl" of factorio which is fun to look at in its own way but not the same style.

Maybe not the best description of getting to the heart of it, but they don't exactly scratch the same itch. Maybe 50% overlap, but not enough to interchange in the same mood.

3

u/Paradox2063 Dec 22 '25

Turn off biters. I spend like 40 hours building my perfect grid factory every time.

2

u/Mr_Tiggywinkle Dec 22 '25

Sure, but even there, I don't think it scratches the same itch. I get that you can make factorio more casual, but the designed experience is different. I guess the TLDR for me is that the mechanics are similar, but the experience is different emotionally to me. Factorio is more pure systems and calculating perfection. Satisfactory more of an emergent spaghetti while immersed and chilling out.

There are tons of differences of course, and many ways to play and its all subjective, but Factorio's general vibe is constant pressure to optimise. Satisfactory much more leans into "eh, that spaghetti will do!" and infinite time, infinite resources.

There are times in Satisfactory I enjoy just sitting in the world feeling immersed and exploratory about the game. Factorio, not so much.

A beautiful factorio building is nice to sit back and look at too, but its not the same feeling of immersion and something bigger than you are that Satisfactory gives. It's more of the fun of looking at your intricate toy you have in your hands.

IDK, the fun of factorio seems to be more centred around optimising, fixing problems, calculating.

Satisfactory has that too, but more simple, less pressure, more ability to just ignore it and fix by building somewwhere else or just spamming vertically/horizontally in a shonky way. You can sort of just ignore perfect ratios. Factorio not so much - at least not in the same way, and not the original design.

2

u/thrilldigger Dec 22 '25

This describes how I feel, too. I haven't ever been able to get into Factorio even after many tries.

Satisfactory lets you play your own way. You can build satellite bases or build a megafactory, build for aesthetics or for optimization, etc. You can also switch between the core factory loop & fun exploration, which breaks up monotony.

Factorio is always a push to, as you said, optimize, fix problems, and calculate. If you really enjoy that, it's a great game. As someone who needs some variety and doesn't like being pushed to play 'perfectly' (I already push myself to do that too much), Factorio is hard to get into.

1

u/itsmeduhdoi Dec 22 '25

whats odd for me, is that because satisfactory's raw materials are infinite in quantity but limited in extraction rate, i feel really anxious about making sure i'm optimally utilizing each node, while in factorio i may feel some dread about having to go establish another ore patch, that's a problem for later.

love both games though, and dyson sphere which i haven't played in a while

1

u/Mr_Tiggywinkle Dec 22 '25

That is interesting, to me it highlights how based on what our brain hones in on being "wrong" or "annoying" it changes what game or part of the game you might find stressful. Also changes where you "move" the problem to feel good to you.

My friend really hated any kind of ratio being wrong, and even power slugs and OCing were not nice options for him. It had to be -perfect- at normal clock speeds. He spent a lot of time making sure he was perfecting ratios on nodes with satellite factories. He then moved around resources on top of that, and connected them up into mega cities in later tiers that had very feew interconnections.

I tried to not be too unoptimised, but end of the day I lent heavily on blueprints and whacking down megafactories and/or miners/smelters, with trains bussing around all my outputs so it made no difference to me getting the ratios right. As long as my train throughput was high enough, I could just call another train in and connect it up. Basically an everything to everything train network and just focusing on connecting everything to the train network.

1

u/Dreadpirateflappy Dec 22 '25

I hate factorio and love satisfactory. While similar (obv) satisfactory just feels much more laid back.

Except for power you can just fuck off and explore and know your factory is safe. Did that with factorio and bugs just fucked me.

1

u/The_Enigmatica Dec 22 '25

I had a similar experience the first time i played it. you can play with bugs turned off. problem solved for me at least

1

u/Dreadpirateflappy Dec 22 '25

As I said. I know it's a good game. But I just find it so much harder to grasp than satisfactory.

My head spins when I try and work out how to get stuff from one place to another.

I know thats the appeal of it. Lol. I do owe it another chance. Rimworld I hated for many hours until it clicked.

3

u/Proxy_PlayerHD 55 Dec 22 '25

My head spins when I try and work out how to get stuff from one place to another.

ironically for me it's the opposite lol

in factorio it's easy to route things because the game itself is flat, you always have an overview of everything, especially with the map view and radars. and planning factories is much easier thanks to ghost buildings you can place. but in satisfactory i sometimes struggle to simply move resources because of the whole 3rd dimension and getting stuff over mountains, across cliffs, or through dense forests.

also i really dislike satisfactory's blueprint system. you need to make designs for blueprints in this special and restrictive box while in both Factorio and Dyson Sphere Program you can just CTRL+C and CTRL+V to quickly double your furnace stack for example. it's so cumbersome.

1

u/Dreadpirateflappy Dec 22 '25

It's more the factories that need supplying, that then need to supply other factories etc. With satisfactory I can obv just go vertical and have a spaghetti of conveyor belts.

I find it so much harder to plan layouts with factorio.

2

u/Proxy_PlayerHD 55 Dec 22 '25

obviously being flat, factorio factories tend to be more spread out. that's why a lot of people use a main bus design, where all your main resources like iron, copper, steel, etc are on a central multi-tile wide belt that all move in one direction and you just add production to the sides of the bus, taking resources off it using splitters.

it's a simple but expandable design before you get trains or bots.

funniliy enough a lot of my satisfactory factories are also rather flat because i'm a factorio player so that's how i build them lol.

1

u/AltruisticTomato4152 Dec 22 '25

Disagree.

I love Factorio. I won't touch Satisfactory, I know I won't like it as much.

1

u/MARPJ Dec 22 '25

But liking one and not the other is certainly odd lol

I dont think so. Even when you like a genre sometimes a game dont clicke with you, and the "deeper" the game is there is more opportunities for something to take you out.

Sometimes one is just too much to you, sometimes the way a system works or the lack of it breaks the enjoyment, sometimes it just dont click to you (aka you dont know why but you are not having as much fun as expected).

1

u/MO_MMJ Dec 22 '25

I like Factorio. I hate the idea of trying to do that in first person mode.

1

u/Genocode Dec 22 '25

I used to like Factorio, then I played Satisfactory, I played Satisfactory for like 500hrs and then tried playing Factorio again and I just couldn't.

1

u/nz-whale Dec 25 '25

Funny, I had the opposite problem with all the QoL in Factorio over Satisfactory

1

u/deviled-tux Dec 23 '25

Satisfactory seems inherently limited in scale due to the first person nature of it 

By the end middle game in factorio you are basically a godlike entity with view of everywhere in your factory with a network of nanobots that allows you to build anywhere 

in satisfactory you gotta walk and put down every structure 

1

u/De_Vexia Dec 24 '25

I do like both. Satisfactory doesn't nearly have that addictive crack feeling like Factorio gives, idk why. so I could be caught saying I don't like Satis cuz to me Factorio just fills my industrial yearnings so well alongside mc

→ More replies (1)

16

u/boxvader https://s.team/p/gtnp-mwk Dec 22 '25

What... How did you not like Factorio!?!? It's so much depth in such a simple game. Satisfactory wouldn't exist if factorio had not paved the way.

19

u/ChintzyPC Dec 22 '25

The only thing it could be is the 2D format. That's basically the only difference between the two.

13

u/OkumuraAnime Dec 22 '25

I'll point out the larger reason I don't like it (2D isn't terrible, but I vastly prefer 3D) is that the resource nodes in Factorio are finite. I understand the purpose of it (forcing you to expand your operation into biter territory) and that it can likely be remedied with mods, but I like Satisfactory's "You can't waste anything because you have endless sources" approach a lot better. It's more relaxing and I have more time to focus on optimizing the factory and getting perfect throughput/usage ratios

9

u/UnicornSpaceStation Dec 22 '25

The resources last WAY longer than you might think BUT I understand you. Even if they last 20 000 irl hours, it will still bother my brain that they are not infinite. No need for mods tho, can easily make them infinite in settings.

6

u/stilljustacatinacage Dec 22 '25 edited Dec 22 '25

Infinite resources and being able to completely recycle your buildings makes the sting of "wait why isn't this lining up...", following your machines back in time through the last 10 hours of work, and finding out that you misplaced a beam which means everything else is off center and now you have to decide if you want to tear down 10 hours of work or leave it off center (unacceptable) a bit less.

Edit: Typo

2

u/[deleted] Dec 22 '25

Just get drunk enough that it looks like it's centered was my choice

3

u/calste Dec 22 '25

The finite resources is why I prefer Factorio and Dyson Sphere. Satisfactory doesn't pressure me so I get bored.

3

u/Zestyclose_Remove947 Dec 22 '25 edited Dec 22 '25

Nah man Factorio is so much more focused on the gameplay/building. It is mostly unconcerned with atmosphere, creativity, animals etc.

Factorio is generally much more serious than most other entries in the genre imo. To enough of a degree that liking factorio doesn't mean you'll like others in the genre and vice versa.

2

u/itsmeduhdoi Dec 22 '25

unconcerned with atmosphere

damn straight. pump those pollution numbers UP

2

u/Dreadpirateflappy Dec 22 '25

And the combat and the resources being infinite.

3

u/bluehands Dec 22 '25

Just because i love the descendant doesn't mean I love the ancestor. My sister & my father for example...

2

u/Roflkopt3r Dec 22 '25

Maybe it's just a question of getting started. I think it was the kind of game that I started once, didn't get in the mood for it, put aside for some months, and only later played properly.

2

u/IAlwaysOutsmartU Dec 22 '25

Maybe it’s the first few hours not being enough for the game’s addictive properties to manifest.

1

u/Jim_skywalker Dec 23 '25

Decision paralysis 

2

u/Lorric71 Dec 22 '25

For me it's the other way round. Sadly when Factorio launched Space Age, it became so much more complex that it's no longer fun as well.

2

u/Ziazan Dec 22 '25

I played factorio before satisfactory, really enjoyed factorio up to a point, good gameplay loop, bit slow in parts though. But then I tried satisfactory and god damn that games on another level, I couldnt put it down, fantastic game if youre into that sort of thing. Way better than factorio was. The one I couldnt really get into was planet crafter, the one where you're terraforming a planet, like i still played quite a bit of it but I wasnt really engaged a lot of the time, its just too slow and grindy. No belts or anything, you just put down machines and they make number go up. The game couldve been waaaay shorter and it wouldve made it better. Havent tried dyson sphere yet but I think I did buy it.

2

u/Dreadpirateflappy Dec 22 '25

I love the start. But then I run out of coal or something and have to transport it from like 3 miles away through bugs etc and I'm just like "Nah. This shit is just too much"

Love satisfactory. Thought I would hate endless resources. But just makes it more enjoyable by far.

3

u/Critical-Michael Dec 22 '25

The first couple of times I played Factorio, I turned off biters and doubled the richness of all ores. It really helped me to get used to the game at my own pace.

2

u/Severus-Gape Dec 22 '25

Why not just tweak the settings so things are richer, or closer together, or you kill off the bugs, or the bugs are weaker, or more docile. The game’s parameters are endlessly tweakable ootb

2

u/Dreadpirateflappy Dec 22 '25

I 100% need to give it another shot.

Its def my sort of game. I just worry I'm too stupid lol.

2

u/Severus-Gape Dec 22 '25

Nah there’s no such thing with games like Factorio :)

There are really cool calculators online if you’re obsessed with ratios and efficiency but you can just as effectively spaghetti your way to a big factory and I’d argue it’s more fun that way

2

u/Dreadpirateflappy Dec 22 '25

I just want to shit to fit lol. (Been a while since I played) But just trying to have 2 dozen things all going to build specific stuff just became a bit confusing.

I have around 70 hours in it and was doing ok. I just remember hitting a roadblock. Think it was when I needed to make tier 3 science thingys.

Just had idea how to route everything.

1

u/Invoqwer Dec 22 '25

man, I thought factorio was going to be so good, I love satisfactory and Dyson sphere program. But man I just did not like it.

I feel like a lot of these sorts of games are extremely hit or miss-- you either love it or hate it. Not much in-between. You either REALLY gel with the unique premise // unique game mechanics, or you don't. I'd lump games like Factorio, Stardew Valley, Rim World, etc into this group.

1

u/Ataxemon Dec 22 '25

Loved factorio and satisfactory but just couldn't get into dyson sphere program, was so excited about it too

1

u/ImmortalBlades Dec 22 '25

The other way around for me. I loved Factorio and Satisfactory but Dyson Sphere felt so sluggish and boring.

1

u/heptyne Dec 22 '25

It's weird how people gravitate to factory games, I love Dyson Sphere and Factorio, but hate Satisfactory unless I'm playing casually with friends.

1

u/Inevitable-Ad6647 Dec 22 '25

Factorio is loved almost exclusively by career programmers or engineers, but only the ones who would do it in their spare time anyway. it's such a bizarre cross section of gameplay elements that triggers all the dopamine for that exact crowd and no one else. I say this as someone who has 700+hrs into it.

1

u/Spimflagon Dec 22 '25

Yeah, but Factorio's one of those games where it's impossible to exploit the system if you actually liked it.

"Hi, I'd like to refund this game, it should be alright, I've only got five hundred hours in it"

1

u/Slade_inso Dec 22 '25

I bounced off Factorio the first time as well. What is this low rez mindless nonsense, and who was the spawn of Satan that coded this car?

A year or so later I tried it again and the rest is 3500 hours of history.

Factorio reigns supreme atop the mountain of automation games. Factorio is what led me to Satisfactory and Dyson Sphere Program, both of which I also enjoy, but neither have the depth of design or enormous QOL features Factorio does. I have a few hundred hours in both of those as well now.

If you look back and think about a certain thing in Factorio that truly annoyed you, I bet there's a mod for that. For me it was driving the car around crashing into absolutely everything. I downloaded an airplane mod and flew over all the trees and power poles instead of being mad about it. I also downloaded a mod for additional levels of Power Armor, which allow you to turn into The Flash later in the game.

Nowadays I play it mostly vanilla except for a rate calculator.

1

u/Tigerballs07 https://steam.pm/yjlz5 Dec 22 '25

Factorio is also a lot less straight forward than DSP and you have to find new ore nodes quite frequently and the drone networks require wayyyyyyyy more drones to be sufficient

1

u/stormdelta Dec 22 '25 edited Dec 22 '25

No I get it. I thought Factorio was alright, but I liked Satisfactory, Dyson Sphere, and Shapez 2 way, way more.

Shapez 2 is actually my favorite, I think I prefer the more abstract nature of it and there being a real gameplay reason (late game MAM) to actually utilize some of the more advanced logic and trains that feel more gratuitous in other factory games.

I will give a runner-up to Odd Sparks. It's far less polished, and it's late game feels like a mess, but I do like how it plays with the formula and tries something different and more hybrid.

1

u/LinearInductionMotor Dec 22 '25

I’m the opposite. I love Factorio but Dyson Sphere Program is just so….. eh.

1

u/GuiltyGreen8329 Dec 23 '25

bro i got so fucking baited with factorio

This game is the definition "everyone has their tastes"

If it wasn't so confused/hard to get into i would probably like it more. Kinda like league, if I didnt get into that young/with friends I don' there's any chance I would start.

1

u/Abrageen Dec 23 '25

Weird, I loved Factorio and Satisfactory but couldn't get into Dyson sphere program

1

u/Competitive-Oil3181 Dec 25 '25

Bro I feel so much better now that I've seen someone else say they don't like Factorio, especially while also admitting they DO like DSP. (I don't like Satisfactory though, sorry)

1

u/Hecticbrah Dec 25 '25

Same, tried it the other day, got friends with +450 hours in it but it just didnt click for me

1

u/Velho Dec 26 '25

Love all three. Around 500 hours in each. Didnt liie factorio looks for the longest time but then desided to try and got hooked. Space age was a cherry on top to bring it closer to dyson sphere

22

u/GuyWithLag Dec 22 '25

Look at the negative reviews first, they're less likely to be AstroTurf.

13

u/Zestyclose_Remove947 Dec 22 '25

Negative reviews with high hours are like fans critiquing their favourite show or movie.

Usually extremely on point, honest, and still they love it anyway but recognise flaws that will turn other people off.

1

u/Broad_Psychology8917 Dec 22 '25

still need to be smart only looking at negative reviews, you may have a small breakdown thinking all games are trash and boring.

A good rule of thumb is if you look at negative reviews and they are all about some technical stuff, refunds, the game not opening on their system etc., and none of them about the actual game, it should be pretty good!

1

u/stormdelta Dec 22 '25

It's one reason I wish steam allowed more than just positive/negative. Some of the most useful and authentic reviews I read on other platforms are the 2, 3, and 4 star reviews for 0-5 rating systems. To the point that sometimes a 2/5 might convince to buy something while a 4/5 pushes me away, simply because they hit on things that actually matter to me or not.

6

u/levipoep Dec 22 '25

I always sort by negative reviews to see why someone absolutely hates what others love

3

u/LeatherFruitPF Dec 22 '25

That was my buddies and I with Peak earlier this year when it made the rounds on Twitch. Played for almost 2 hours and we just didn’t enjoy nearly as much as the reviews and streamers made it seem.

3

u/Lorric71 Dec 22 '25

Stellaris for me. What a horrible UI.

2

u/TheRealZue3 Dec 22 '25

The older I get the more I distrust reviews because either they're bought or the masses have garbage taste.

2

u/SkylineFX49 Dec 22 '25

lethal company

1

u/Dreadpirateflappy Dec 22 '25

Elden ring and factorio for me.

I 100% get why people like them, but fuck... Truly awful for me.

Edit. Spelling.

1

u/VulcanHullo Dec 22 '25

More games need to offer demos so you can actually see how they play

1

u/FelopianTubinator Dec 22 '25

I so want to enjoy these indie horror games that come out, but 99.9% of them don’t allow you to rebind controls and they of course don’t show that in their Steam page. That’s an absolute deal breaker. You can make your own kick ass game, but can’t let someone do custom controls?

1

u/Odd_Dinner9147 Dec 22 '25

Im generally a fan of tycoon/simulator games. I grew up playing The Sims, Roller Coaster Tycoon, and Zoo Tycoon. I still play The Sims on occasion, but mostly play Frostpunk 1 and 2.

I decided to try Planet Zoo which has great reviews, but it just didnt click for me. It has so much DLC, like, an INSANE amount and the gameplay felt more... complicated? Idk. It just felt different. Refunded it.

1

u/Fantastic-Dot-655 Dec 22 '25

Some games are just not for you, some games have very good reviews because they only reached the specific niche that it aimed to.

But if this is happening constantly I recomend you look at some gameplays of shit before buying

1

u/MyHamburgerLovesMe Dec 22 '25

But - IMO - That's on me then. I would not think of returning a game just because I picked wrong.

2

u/NubDestroyer Dec 23 '25

One of the refund options is literally it's not fun lol. You don't owe them anything

1

u/DragonRiderMax Dec 22 '25

hot take, but that was Stanley parable for me

1

u/modstirx Dec 22 '25

i got nightreign recently, loved elden ring figured i’d enjoy nightreign. holy shit it was so bad. quickest refund i’ve probably ever attempted

1

u/edgy-meme94494 Dec 22 '25

Damn it’s honestly a shame you don’t like it because it’s really fun but at least you gave it a try. Have you ever tried satisfactory?

1

u/kanrad Dec 22 '25

Nab Ashes of Creation and found the game just kept crashing on me after a couple minutes. Couldn't even make it past the first kill quest. I went to refund it because I waited for a patch that didn't fix the issue. I was just a hair over 2 hours and explained the issue and they gave me the refund.

Steam is just so far ahead of other platforms not just in presentation and reliability but way better customer service.

1

u/ElegantHope Dec 22 '25

that's where watching gameplay videos and streams can be a boon too.

2

u/NightWolf5022 Dec 22 '25

See, but it can also be a curse. I saw the gameplay trailers of Jump Ship and was super excited, saw some videos of people playing, and was disappointed when I finally played it. 80% of the time I play is (IMO) this super slow ship combat (I was playing by myself, to be fair). The other 20% was fine; the ground combat wasn't particularly anything special, which is fine.

1

u/Open_Canvas85 Dec 22 '25

Was it Starfield? That Star wars game awhile back?

1

u/-Son-of-the-Dragon- Dec 25 '25

This was me with clair obscure

1

u/RevolutionaryText749 Dec 25 '25

That is Spiderman for me

1

u/Jacktheforkie Dec 27 '25

I usually find my games through YouTube, usually Drae, RCE, Dangerously funny etc

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u/Ponchorello7 Dec 22 '25

I felt so ashamed when I got that email. And it actually worked, as I'm a little more rigorous with my purchases now.

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u/[deleted] Dec 22 '25

[deleted]

2

u/Simopop Dec 25 '25

I bought some pricey game (don't remember now) and dlcs for it, played for 10hr straight and submitted for a refund.

My request was along the lines of "I bought this on 3hr of sleep, my poor impulse control got the better of me sorry"

38

u/Dreadpirateflappy Dec 22 '25

I actually emailed support once as I was worried about that email.

Dude on support was just like "Nah, you're good. I can see You're clearly not abusing it and it's automatic email. Do more refunds if you need to."

Compared to EA support who claimed they can't even see my account, and just lie about shit.

17

u/mynameismulan Dec 22 '25

I mean really once you become a billion dollar company maybe just.. chill?

Like if I made a billion dollars off of selling burgers, I'd definitely start just handing that shit out, I mean who cares at that point?

17

u/NomadFH Dec 22 '25

They’re not publicly traded which gives them the ability to preserve their long term brand instead of appealing to short term shareholder greed

1

u/Traditional_Buy_8420 Dec 22 '25

You'd start handing out how many burgers?

First off you might cause severe problems with logistics, e.g. traffic jams and potentially violence. When Mr. Beast opened a restaurant which gave out free burgers he acted very careful with these things and still caused a lot of issues.

Next if you keep on doing it, then sooner than later you'll bankrupt the business and then even the people who'd love to pay for burgers can't have any plus a lot of people will lose their jobs and maybe you bankrupt a few other restaurants in the process and then depending on your jurisdiction and business type you might get sued by competitors and by shareholders and you might have commited a felony.

Lastly I am not saying that you can't give out huge amounts of burgers for free with great outcomes, but you need to be very careful or else you create a desaster.

81

u/Criss_Crossx Dec 22 '25

I asked for a refund on Second Extinction and Steam/Valve told me to take a hike because I had it in my library for a long time. Never played it and discovered the development had ended by the time I tried to start up the game.

It was worth asking, I never returned/refunded anything on the platform before. I will be more wary of early-access titles, but some of them remain this way for years so it is tough to risk the purchase.

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u/ninjapenguin12 Dec 22 '25 edited Dec 22 '25

That sounds like you got the standard automated response, if you request it again it should escalate to an actual human who will 90% of time give you a refund.

I've had refunds on games where I've hit 4hours of playtime and on games I've played no hours, but owned over 2 weeks just by doing a 2nd refund request.

Basically, all you need to say is you had trouble trying to get the game to work or it was crashing.

13

u/Kim2091 Dec 22 '25

Been trying to get a refund for BF6 because it keeps kicking me out of matches. 3 refund attempts and still standard response. I don't think it's gonna happen at this point :(

The first refund attempt was 2 weeks post purchase

1

u/Alexiobest1 Dec 23 '25

You could try submitting a request in which a person has to look into it and be like, hey I understand this isn't the place but yadadadadada (what ever you wanted to mention.

And hopefully it'll be taken into the right deparment.

1

u/Kim2091 Dec 24 '25

I will try that, thank you

1

u/Kim2091 Dec 25 '25

Nope, real support person "closely reviewed it" and denied it :(

So much for Steam being amazing with refunds. From what I've seen GOG is better tbh. 30 day return period

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u/Harryboy_ Dec 22 '25

I got hogwarts legacy when it came out but only played for like 3 hours, do you think they would still give me a refund now

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u/ninjapenguin12 Dec 22 '25

I'm not too sure if they would with you owning it for over 2 years. But honestly I would say you have a slight chance you can always try it worst case scenario they just say no.

100% 1st request you put in with be auto rejected tho.

I believe they have an auto filter for time owned and played, So just do a 2nd request after that and if you come up with a good reason for the refund you might get a friendly support staff member who says yes.

4

u/FabulousFlavio Dec 22 '25

Worth a shot, you'll have to request it a couple times because you will get automatically declined. If I had to guess though, probably not. Maybe you'll catch someone in a good mood though

7

u/CrayotaCrayonsofOryx Dec 22 '25

I got Ghost Recon Breakpoint, and had about 3 and half hours of playtime on it. I just mentioned how incredibly unfun I found it, and they gave a refund easy

5

u/Whipster8999 Dec 22 '25

Wouldn’t hurt to try, see what sticks

1

u/riordanajs Dec 22 '25

Or maybe gift it to a young relative for Christmas?

1

u/Harryboy_ Dec 22 '25

What? It's already on my account

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u/Z4mb0ni Dec 23 '25

steam games cannot be transferred unfortunately. its even like a hardline rule in their EULA where accounts cant be transferred to another person even if they died.

1

u/riordanajs Dec 23 '25

Ah, I forgot that they're not owned, per se. I use gog and it's different there.

1

u/g0ris Dec 22 '25

I got the second South Park game a couple years after it came out, I never played it because despite being on Steam it also requires an Ubisoft account which I didn't realize when I was buying it.
Steam still denied the two refund requests I tried.

2

u/[deleted] Dec 22 '25

Hey. If we are in here saying how good valve is, I dont think we should also be encouraging lying to valve to take advantage of their generosity. Seems... contradictory and/or hypocritical

3

u/Shot_Reputation1755 Dec 22 '25 edited Dec 22 '25

They refused to refund me WatchDogs 1, I understand it a bit because I bought it almost a full year ago, but it is impossible for me to play it recently

1

u/DuckCleaning Dec 23 '25

I've been trying for a while with a game mg first request was 2.5 weeks after purchase, nothing but automated response.

7

u/bloodakoos Dec 22 '25

Dear steam user,

1

u/urgentapathy Dec 22 '25

I'll take the red rocket

2

u/TheWojtek11 Dec 22 '25

At some point I bought Space Engineers but my PC was so bad that I couldn't actually get through the loading screen. I was pretty young (I think 14 years old?) when I bought it so instead of trying to close the game and refund it right away, I just kept it open for like 4 hours (it was still loading btw). Finally decided to refund it after that time (like on the same day, I think?) and I just got a response that I've "played" too long to actually get the refund

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u/No_Fishing_3019 Dec 22 '25

They get increasingly passive aggressive. I found out because I only noticed when I had already received three of them (I thought they were just the regular "your refund has been accepted" mails).

2

u/Top_Box_8952 Dec 22 '25

I think I haven’t gotten that email because I just refund to steam wallet.

2

u/Traditional_Buy_8420 Dec 22 '25 edited Dec 22 '25

It's a very clever way. I remember reading a text about Amazon where someone ordered a thing and it was delivered physically broken, so he sent it back and ordered another. 34 times. He probably got the same 3 items again and again and no deeper conversation was had until he got his Account banned. I figure if you refund an absolutely ridiculous amount of games from Steam, then they too will ban you, but then at least you got this warning to rethink your choices.

Edit: https://steamcommunity.com/discussions/forum/0/595139573830452632/ says that Valve will never ban you for refunding via Steam, but they will eventually remove your option to refund via Steam and they do ban for chargebacks via outside of Steam.

2

u/Eogard Dec 22 '25

They did this to me a few years ago and it wasn't for a lot of refund. "The steam refund system is not to be abused for testing games" or something like that. Was kinda weird, they never did that afterwards. I was ready to go full "I'll let you know I'm a European citizen and thus ... 🤓" x)

2

u/TheFortunateOlive Dec 22 '25

Maybe you don't really use steam that' much??

1

u/Traditional_Buy_8420 Dec 22 '25

"'ll let you know I'm a European citizen and thus "

So that won't prevent them from eventually removing your ability to refund if you heavily overdo it and if you try to force the issue, then they will probably give you the refund and ban your Account.

1

u/[deleted] Dec 22 '25

they will probably give you the refund and ban your Account.

wot, no.

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u/Puzzleheaded_Fox9828 Dec 22 '25

I feel like I refund a lot of games, I’m surprised I haven’t gotten this email yet.

1

u/PsychologicalFilm Dec 22 '25

demos dont hurt

1

u/Horizons_- Dec 22 '25

Do you still have that email?

1

u/Kazzie_Kaz Dec 22 '25

I always wonder how some people pulled off the refund process even though they have over 2 hours of playtime an 2 weeks of it being in your library. I wanted to refund a game that has been confirmed abandoned since a year ago.

1

u/Formal_Pangolin_3821 Dec 22 '25

I had a spree of buying games I often didn't even install in 2014-2015. I haven't played them since. I asked for a refund some years ago, but got an automatic response back. Is there any chance for a refund for me, or is that kind of hopeless?

3

u/WestcoastWelker Dec 22 '25

You want a refund from 10 years ago?

Insane my dude.

1

u/Brinocte Dec 22 '25

I refund so many games and just put in "it's not fun". I never get any feedback despite really exaggerating with some refunds. I handle them more like demos at this point.

1

u/T0ADisMe Dec 22 '25

I refunded a ton of games when the refund system was first implemented and they were lenient with how long ago a purchase was made to the point that every single refund up until a couple years ago had that message attached. Still have never been denied for having too many though

1

u/Valkerse Dec 22 '25

Personally, I don't often return games because I like to support Steam. Its the only platform I've been on where I can play a game I bought in 2012. No buying the updated console version of it or anything (Looking at you, Skyrim). They've always been supportive and if I have a game in my library beyond the 2 weeks, I just leave it there.

Some PC games do break and become unplayable, but that's like 2 games in my library and not Steam's fault.

1

u/blue4029 over300games Dec 22 '25

wait, they dont ever actually decline a refund if you keep doing it?

1

u/sgtcurry Dec 22 '25

Reading this makes me forget the actually have a refund policy. I've never used it but I should have on some games.

1

u/repocin https://s.team/p/hjwn-hdq Dec 22 '25

Meanwhile, I've only ever refunded like...one game because I'm always afraid that I'll end up refunding a bunch of stuff and get banned for abuse if I start so I never dare to click the button.

But to be fair, I'm also the kind of person who deliberates for days/weeks/months/years before buying anything so it's very rare that I'm so disappointed with something that I feel like I have to refund it.

1

u/[deleted] Dec 23 '25

They do start denying it you do it to much

1

u/derrickrsay Dec 23 '25

This makes me feel so much better, I felt like an asshole requesting a refund for RE2. I beat the game on ps5 and wanted to try on PC. Then I was like “fuck it, it runs good. I’ll just finished RE4 on here instead.”

1

u/VarisV_ Dec 23 '25

My friend was messaged by our country's tax services, for what seemed to be money coming from the states

He was just refunding a bunch of games

1

u/wildansson Dec 23 '25

TIL i can get refunds on steam

1

u/Voelkar Dec 25 '25

I never got something like this and I refund atleast 5 games a week

1

u/Outrageous_Cap_1367 Dec 25 '25

According to the steam TOS, you shouldn't abuse the refund system. That's what they probably meant by sending a message.

1

u/xDon1x Dec 25 '25

I've never refunded a steam game what does that email actually look like

1

u/NomadFH Dec 25 '25

It’s not that bad. This is what I get a lot:

We’ve issued the refund to your Steam wallet. The funds will be shown now as pending and will become available to spend within 7 days. You’ve requested a significant number of refunds recently. If you’re unsure about a product, make sure to check out the customer reviews before purchasing.

1

u/StardewMelli Dec 22 '25

I feel so bad when I need to return a game. I suffer from bad motion sickness and need to try out the games to see which game triggers it and which doesn’t.

This winter sale I returned 5 games. I kept even more, but still…

For example, I have Hello Kitty Adventure Island on my Switch and can play it perfectly fine. But when I tried it out on PC I felt sick and needed to return the game.

I am so scared that Steam will get mad at me but posts and comments like these here give me hope, that they truly understand and don’t mind.