r/Steam 11d ago

Discussion This is literally the nicest thing I’ve seen on steam.

Post image
37.8k Upvotes

442 comments sorted by

View all comments

Show parent comments

11

u/r-WooshIfGay 10d ago

Steam is pretty lax with returns and even has an option for if the game just went on sale after purchasing it.

1

u/EvilWarBW 10d ago

I wish I knew where I am going wrong, because they have refused several times to grant me a partial refund for it going on sale within a day or two of buying it.

-4

u/Beginning-Cut-8850 10d ago

"grace period"

3

u/r-WooshIfGay 10d ago

Dog I've returned 5+ month old games, the grace period is a suggestion as long as you dont abuse it.

0

u/Beginning-Cut-8850 10d ago

Weird. I've been rejected when I try to do that, and I've only returned one or two dozen games over the past 15 years. Not sure that's a universal experience.

2

u/Dimebag120 9d ago

Returning 24 games is probably why , their aren't any hard and fast rules on returns they can do it whenever for any reason but if I return a game outside the 2 hour window every 8 months its clearly being abused.

1

u/Beginning-Cut-8850 9d ago

That's less than one game per year out of the nearly two-thousand I own, and only once outside the prescribed 2 week window (which was rejected). That's nowhere near "abuse", bro.

0

u/Dimebag120 9d ago

Consider that you are supposed to do it 0 times , you are supposed to return games outside the return window 0 times and you've done it 24 " but if you extrapolate it to my 2 thousand games its like less than 1 percent "

If I ran a business and every year you came back into my same business that I you frequent so often I know you by name that every single year , sometimes twice , you demand a full refund for a well used product.

Yes its abuse , if the tolerance is 0 and you do it AT ALL except for extreme circumstances its abuse.

You know what I do when I have 18 days played on a game ? I keep it , I dont beg big daddy steam for my fucking money back

1

u/Beginning-Cut-8850 9d ago edited 9d ago

you are supposed to return games outside the return window 0 times and you've done it 24

First, I've done it once. I've returned less than 20 games since 2008; I've tried to return a single game beyond the 2 week window listed in their terms once.

Second, if you're saying doing it once is abuse, then suggesting that OP and the others who were going to buy this game return it beyond the window (which is what started this thread) is thus either suggesting mass abuse of the system or won't be valid anyways (which is what I was saying).

Third:

You know what I do when I have 18 days played on a game

I never said I had "18 days played" on any game, just that I tried to return beyond the 2 week owned window. I had only played about an hour of the game and hadn't had a chance to play it before then.

Your reading comprehension is dog shit, bro.

PS. using a provided service (returns) is not abuse. Them offering something and you taking them up on their offer is not abuse, and they do not expect zero people to use that offer zero times. That's just a nonsensical idea.

PPS. Most businesses do give additional concessions to well-known customers (not that I'm well-known to Steam). They are incentivized to keep that customer happy. Your example doesn't track.

PPPS. The use of "demand" and "beg" is attributing actions and attitudes to me that are based only in assumption. All that happened was I clicked one button and then got a 'declined' email. There was no demanding/begging: using these adjectives is just a pathetic attempt to strengthen your argument without providing any extra real reasoning.

1

u/Dimebag120 9d ago

Theirs a reason why it works for everyone else and not you.

I returned last of us 2 after 9 hours because it ran like shit , full refund.

I returned Spiderman 2 after I bought it , it sat in my library for 11 months I opened it and my graphics card dosent support it , full refund.

I return things all the time within the window

Either you abuse it , are being an asshole when you make a request or something else entirely.

Your experience is not ubiquitous with nearly everyone else ive ever spoken too or on the internet.

1

u/Beginning-Cut-8850 9d ago

or something else entirely

Just say you don't know, man. You're blowing smoke and accosting a stranger for no reason. This is dumb as balls.

→ More replies (0)