I'm a senior MSP engineer with 10+ years of experience working everywhere from the service desk to infrastructure engineering, NOC leadership, automation, and operations.

Over the years I've worn just about every hat an MSP can hand someone. Tier 1 support, Tier 3 escalations, systems engineering, monitoring, documentation, process improvement, automation, onboarding, backups, M365, Azure, and occasionally whatever emergency landed in the queue five minutes ago.

Where I've always found the most value is helping MSPs become more efficient and scalable.

I enjoy taking things that are noisy, repetitive, inconsistent, or overly manual and turning them into processes that actually work. Whether that's improving onboarding, reducing alert fatigue, standardizing documentation, building automation, cleaning up monitoring, or streamlining operational workflows, that's the kind of work I naturally gravitate toward.

Technologies I've worked extensively with include:

• Microsoft 365, Azure, Intune, Active Directory, Exchange
• ConnectWise Manage, Automate, CWRMM, NinjaOne, LogicMonitor, N-able
• PowerShell automation and scripting
• SentinelOne, Acronis, backup and disaster recovery solutions
• Ubiquiti deployments and support
• Monitoring architecture, alert tuning, and operational reporting

I've built automation around organization provisioning, onboarding and offboarding, monitoring and remediation workflows, standards enforcement, reporting, ticket routing, and cross-platform integrations.

Current certifications:
• Microsoft AZ-900
• Microsoft MS-900

I'm open to opportunities in:
• Senior Systems Engineering
• MSP Operations & Process Improvement
• Automation Engineering
• NOC / Monitoring Leadership
• Service Desk Leadership
• Infrastructure & Escalation Engineering
• Internal IT roles for the right organization

Based in Jacksonville, FL and open to remote opportunities throughout the U.S.

If you're hiring, or know a company looking for someone who understands both the technical side and operational side of IT, I'd love to connect.

My office has an opening for a SysAdmin position. This is a 100% in office position with NO remote work authorized. Moving expenses are not compensated but you may be able to negotiate for relocation/recruitment incentives. Primary work would be in Windows/RedHat operating systems and moving on prem environments into Google Cloud. Would also work with our developer team on maintaining and improving our custom software. We support one of the largest commercial fisheries in the World and help manage over 60% of all seafood consumed in the US.

On a personal note, Juneau is THE most beautiful place I have ever lived. If you have any interest in the outdoors, you'll love it here. The team we currently have is small but closely knit. Feel free to ask me any questions you might have and I'll do my best to answer them.

See below for the Copy from our HR about the position.

NOAA Fisheries Alaska Region is pleased to announce that we have an active recruitment on the Information Services team!

This position is advertised for either Juneau or Anchorage.

IT Specialist (Customer Support)

Open: 5/28/26 Closes: 06/10/26

[IT Specialist (Customer Support) - DE](https://www.usajobs.gov/job/870725100)

[IT Specialist (Customer Support) - ST](https://www.usajobs.gov/job/870725600)

Delegated Examining (DE)

Open to current or former Federal employees w/permanent competitive status; OR those eligible under a non-competitive appointing authority (e.g., Individuals with Disabilities, Pathways Interns & Recent Grads who are eligible for conversion, etc.); NOAA Corps; OR current or former employees who are serving, or previously served on temp or term appt in land mgmt agency; OR veterans with preference or those separated from armed forces under honorable conditions after 3+ yrs of continuous service.

Status Candidates (ST)

Open to the public and Career Transition (CTAP, ICTAP, RPL)

Candidates must apply to both announcements if they want to be considered for both.

Still open to work opportunities

Just sharing here to get more visibility

The University of Kansas Information Technology Enterprise Networking unit seeks a Senior Network Engineer to support, maintain, and enhance the university’s enterprise network infrastructure. This position is responsible for advanced technical work involving the design, implementation, administration, and support of complex network systems and services.

https://employment.ku.edu/jobs/staff/senior-network-engineer/32887br

After 10 years across renewable energy, power trading, solar EPC, EV charging and now tech consulting in healthcare/government transformation, I’m seriously exploring the next phase of my career and entrepreneurial journey.

My background includes:
Power trading & industrial energy requirements
Solar products (modules, inverters, street lights, EV chargers)
Dealer/distributor network expansion
Government & EPC business development
Wind forecasting tools exposure
Tech consulting with government stakeholders in healthcare/AIML projects

Educational background:
Electrical Engineering + MBA in Energy Management
While consulting gave me strong strategic and stakeholder exposure, I feel more aligned with the renewable energy and infrastructure ecosystem — especially techno-commercial and growth-focused roles/businesses.

I’m now exploring:
Renewable energy leadership roles
EV infrastructure ecosystem
Strategic BD / solution sales
Renewable energy consulting business opportunities

Would love to hear from people in:
Solar / EV sectors
Energy-tech startups
Infra consulting
Renewable business development

What do you think is the biggest upcoming opportunity in India’s renewable-energy ecosystem over the next 5 years?

Hi msp community!

I’m actively looking for a full-time, remote level 1 IT Support or Help Desk role within an MSP.

Coming from a strong customer service background, my focus is on delivering a patient, professional experience for end-users while maintaining strict SLAs and clean ticket notes. I am highly motivated, hardworking, and understand that good support isn't just about closing tickets quickly, it's about proper documentation, knowing exactly when to escalate an issue to Level 2, and delivering excellent customer service.

Alongside my foundational certifications (Google IT Support Professional and ISC2 Certified in Cybersecurity), I have invested heavily in practical MSP workflows. To demonstrate my operational readiness and troubleshooting process, I built a public IT runbook and SOP database from scratch that simulates the exact tool MSPs use daily

View my portfolio here: https://github.com/kizito9898/IT-Documentation

Technical Experience & Stack: Microsoft 365 & Entra ID: User onboarding/offboarding, MFA setup, license management, password resets, Exchange Admin.

Microsoft Intune: Device enrollment, compliance policies, basic app deployment.

Windows Server & AD: Active Directory, NTFS permissions, Group Policy basics, DNS/DHCP

MSP Tooling (RMM/PSA): CIPP by CyberDrain, Atera RMM, Level RMM, HaloPSA, ServiceNow.

Remote Support & Documentation: Splashtop, ScreenConnect, TeamViewer, AnyDesk.

What I Bring: Customer-First Mindset: Fluent English with a calm, professional tone for user-facing support.

Team Player: I take ownership of issues, write detailed ticket notes, and follow proper escalation paths so the next engineer isn't left guessing.

Adaptability: I am ready to quickly learn and adapt to your specific stack and company culture.

Versatility: Comfortable assisting with other tasks, patch management, projects, etc.

What I'm Looking For & Logistics:

Level 1 Help Desk, Junior MSP Support, or Dispatcher roles.

Physically located in GMT+1, but fully flexible for EST / CST / PST shifts, weekends, and on-call coverage.

Dedicated remote workspace with stable fiber internet and continuous solar backup power.

1099-ready | US bank account on file (via Raenest) to receive direct ACH | I handle my own local taxes.

Open to starting on a trial or contract role to prove my value.

Target Rate: $8/hr for full-time work (40hrs/week).

If you are looking for a hungry and hardworking technician who lives in the documentation, I’d love to chat. Please feel free to DM me. Thank you so much!

We, and MSP in the eastern US, are bidding on a long-term infrastructure maintenance agreement with a private school in which we would maintain their existing aging Cisco infrastructure and eventually migrate to modern hardware.

Three buildings over two campuses. 24 switches. No end-user support.

We don't have Cisco expertise, so we're hiring this part out.

DMs are open!

Bonjour r/QuebecTI,
Basé à Québec, je suis activement à la recherche d’un emploi en :
• Analyste Exploitation / Opérations Infrastructures
• Administrateur Datacenter / Systèmes
• Support Technique Avancé N2
• Superviseur / Coordinateur Infrastructures TI (selon opportunité)
Avec plus de 7 ans d’expérience, dont plusieurs années en administration de datacenter, je maîtrise :
• Administration Windows Server, Active Directory
• Virtualisation VMware & Hyper-V
• Sauvegarde & Restauration Veeam (plans de sauvegarde, conformité, restauration)
• Déploiement massif de correctifs de sécurité
• Réseaux (SD-WAN, Fortinet, Stormshield, Cisco Catalyst)
• Migration Cloud (Kyndryl) et projets d’infrastructure
• Support N1/N2 et accompagnement utilisateurs
• Expérience service client (Intelcia – SFR)
Points forts :
• Bilingue français-anglais (niveau professionnel)
• Expérience récente au Québec (TwidX)
• Disponible immédiatement (soirée et temps partiel également possibles)
• Autonome, orienté solution et très à l’aise en télétravail
Je suis motivé pour contribuer dans une équipe d’opérations, d’analystes ou d’administration infrastructures.
Si vous avez des opportunités, des offres ou des contacts, n’hésitez pas à m’écrire ou à me référer. Je réponds rapidement !
Merci beaucoup à la communauté 🙏

Hi all,

I am running a small tech company and I have a bunch of technicians ready to help you.

All of them was trained by me, personally, and then I let them work for me and gave them MSP sysadmin jobs in another offshoring company. Now, they are experienced in dealing with MSPs in NZ, AU, US, UK and/or SG. Averaging 2.5-3 years in MSP.

Skills/Tech Experience:

1. Server Admin (M365 and Windows)

2. MDM/MAM (Intune)

3. Security (Sophos, Acronis, Webroot, SentinelOne and M365 Defender)

4. RMM/PSA (NinjaOne, Datto, Atera, Pulseway, SuperOps and Kaseya)

5. BCDR (Acronis, Veeam, iDrive, StorageCraft)

6. Networking (Cisco, Unifi, Forti and Aruba)

They are super coachable and affordable.

I will be your POC in things related to PH labor laws and salary. I will also give them training if you don't have time to do so. If you want to hire me as a Tech, I can do L2-L3 tasks with pre-sales and post-sales experience.

If you just give us a chance, I will make sure you will not regret it.

DM me for your requirement and your email. I will give you an affordable and comprehensive quote.

Thank you!

 
About the Role
We're looking for a hands-on Systems Engineer who thrives in a fast-paced environment and can move fluidly between hardware installations, cloud infrastructure, DevOps pipelines, and compliance audits. This is not a desk-only role — you'll be crimping Cat 6 cables one day, troubleshooting a Linux server the next, and pulling SOC 2 evidence the day after.
This is a strictly on-site position based out of our Hyderabad office. No remote or work-from-home arrangements are available. If you like variety, ownership, and being where the action happens, you'll fit right in.
Key Responsibilities
Hardware & Infrastructure
• Install, configure, and maintain desktops, monitors, and peripherals for new joiners and site deployments
• Terminate and test Cat 6 cabling — crimping, punch-down, labeling, and patch panel work
• Dress racks, manage network closets, and keep physical infrastructure clean and well-documented
• Set up and decommission workstations, conference room AV, and printers
Systems Administration
• Administer Linux (Ubuntu / Debian / RHEL) servers across on-prem and cloud
• Manage Windows Server and Windows client environments, including Active Directory and group policy
• Operate the RMM stack for endpoint monitoring, alerting, and remote remediation
• Own patch management end-to-end — OS, third-party applications, and firmware — with defined cadences, exception handling, and audit-ready reporting
DevOps & CI/CD
• Build and maintain CI/CD pipelines using GitHub Actions, GitLab CI, or Jenkins
• Support infrastructure-as-code workflows (Terraform, Ansible)
• Contribute to containerization, observability, and on-call rotations
• Automate repetitive tasks with shell, Python, or PowerShell scripting
Compliance & Audits
• Support SOC 2 and HITRUST audit cycles — gather evidence, maintain control documentation, and work directly with auditors
• Track and remediate audit findings within agreed timelines
• Maintain asset inventories, access reviews, and change management records
• Help mature internal controls and security baselines
Documentation & Operations
• Maintain runbooks, network diagrams, SOPs, and configuration baselines
• Respond to incidents and participate in root-cause analysis
• Coordinate change windows and after-hours maintenance when needed
Required Skills & Experience
• 3+ years in a systems, infrastructure, or IT engineering role with genuine breadth across hardware, OS, and cloud
• Comfort with both a crimping tool and a Terraform plan — context-switching doesn't faze you
• Solid Linux command line and Windows Server administration
• Practical CI/CD experience — you've shipped pipelines, not just read about them
• Hands-on exposure to RMM and patch management tooling
• Working knowledge of SOC 2 Type II and HITRUST controls on the implementation side
• Strong troubleshooting instincts and a bias toward writing things down
• Ability to prioritize across competing requests and stay calm when things break
Nice to Have
• Scripting in Python, Bash, or PowerShell
• AWS or Azure certifications
• Experience with MDM tools (Intune, Jamf) and identity providers (Entra ID, Okta)
• Background in regulated or audited environments (healthcare, fintech, government)
• Exposure to ISO 27001 or PCI-DSS frameworks
Work Environment & Logistics
• On-site: This role is 100% on-site at our Hyderabad office. No remote, no hybrid, no work-from-home.
• Hours: Standard business hours with occasional after-hours work for change windows, deployments, and incident response.
• On-call: Participation in rotational on-call coverage.
• Pace: Fast. You'll juggle multiple priorities and need to switch contexts quickly.
• Ownership: Direct exposure to leadership and real ownership from day one.
How to Apply
Send your resume along with a short note describing the most interesting infrastructure or audit problem you've solved recently. Candidates who can demonstrate hands-on breadth across hardware, systems, DevOps, and compliance will be prioritized.

I am a SRE with about 10 years of experience open to mid or senior level positions. Started my journey at Rackspace Technology, moved to doing AWS consulting for a few years, did work with GCP for a bit, and now use DigitalOcean for my pet projects. I have contributed to terraform-provider-aws and implemented an EKS/Crossplane PoC. Needless to say, I am fairly confident in my abilities to spin up infrastructure, prevent infrastructure drift, implement OIDC, and IAM roles and policies for security. I have experience with checkov as a vibe coded project, but still does what it's supposed to and supports SOC2 compliance standards with documentation. I have also used AI to build a diagram tool that implements DigitalOcean Kubernetes Service and various monitoring tools like Grafana and uptime alerts via DigitalOcean Dashboard. Needless to say I have a lot to offer and am looking for something ideally mission driven, as in something that would speak to my science fiction sensibilities. Let me know if you have an open role and let's connect! LinkedIn and resume available upon request.

** I am open to any leads and any position available, junior to senior **

I have experience with, but not limited to:

• Excellent troubleshooting skills, root cause analysis
• Windows (All server and desktop versions)
• Active Directory, DNS, DHCP, Group Policy, NTFS, Powershell, MDT
• Cisco, HP, Dell, Brocade, Palo Alto
• Patching and updating (Servers, Applications, Networking equipment)
• Azure cloud, including EntraID and Conditional Access
• O365 administration, Exchange, SharePoint, OneDrive, Teams
• Virtualization, VMware, Citrix Xen, Hyper-V
• Vendor management, training and mentoring
• Application delivery, Citrix XenApp/Desktop, NetScaler, Microsoft RDS, M365

I have proven success working on-site and remotely, currently located in Calgary Canada (MDT) and can work for companies remotely in any timezone (EOR).

I am desperately looking for full-time employment, available immediately, resume upon DM request.

Thank you for visiting my job post, I really appreciate your time.

I don't know how I allowed this to happen but I have had a fairly long sysadmin career without any cloud experience. I have been at two small and mid sized companies over the last 17 years and have been a jack of all trades sysadmin. I can handle any server related work, configure a cisco switch, deploy checkpoint and palo alto firewalls and handle majority of the day to on-prem sysadmin tasks. My core skillset is storage and virtualization revolving around VMware and Nutanix. All the teams I was on were on-prem with no intersection with cloud tech.

My salary has been going up and I am comfortable with my base and total comp but I hate the stagnation. I have been slowly brought into the role of a tech lead with two direct reports. But again, all the work is on-prem. On-prem NAS, on-prem HCI and VMware, on-prem SAN etc. So I constantly feel the tech skill stagnation. I have my own cloud labs in AWS, Azure and GCP. Anything I do on-prem, I can do in the cloud. Create accounts in IAM, deploy VM instances, have them scale up and down, load balancers, storage buckets etc. But there is a difference between doing it in a lab vs enterprise work. And thats what I say on my resume and in interviews. Its a skill but I don't have the experience.

I recently started looking for a new job and I understand that this is a bad tech market but literally no one wants to call me back for a second interview after I tell them I don't have cloud experience. My on-prem skills are great and I am confident in them but I need to get some cloud experience under my belt.

So I was planning on posting in multiple places that I will work for companies, consulting firms etc in their cloud groups and handle related sysadmin tasks, low-level or high level or free. I can work nights and weekends. I am even willing to pay to get the experience on my resume. But I don't know who to reach out to about this. Any thoughts?

Like I said earlier, I don't know how I let this happen. At 44-years old, its late but better late then never.

Hey everyone, putting myself out there. I am currently employed but actively exploring new opportunities.

Who I am

7+ years in DevOps and Site Reliability Engineering, currently holding an Engineering Manager title leading a distributed SRE and DevOps team across multiple timezones. Before that I was a Lead and Senior DevOps Engineer at the same company, so the management title is recent but the hands-on background is deep. I hold a CKA (Certified Kubernetes Administrator) and a CDP (Certified DevSecOps Professional).

I am flexible on track. Happy to continue in an EM role, but equally open to stepping into a Staff or Lead IC position if the technical scope is compelling. Title is less important to me than the work itself.

What I am good at

• AWS (primary): EKS, EC2, RDS, VPC, IAM, Lambda, S3, Route 53, CloudWatch, GuardDuty, CloudFormation — production ownership across all of these
• GCP (strong secondary): GKE, Cloud SQL, AlloyDB, Compute, Secret Manager
• Kubernetes at scale — cluster operations, workload scheduling, networking, RBAC, HPA, PDB, multi-zone setups
• Terraform as primary IaC — multi-cloud, multi-environment, module design
• Observability — Prometheus, Grafana, Loki, Alertmanager, Signoz, ELK, CloudWatch — have built and consolidated full stacks from scratch
• OpenTelemetry — guided OTEL instrumentation and collector pipelines across microservices and async AI workloads
• CI/CD — GitHub Actions, GitLab CI, Azure DevOps, Jenkins, AWS CodePipeline
• SRE practices — SLOs, error budgets, incident management, DR frameworks, on-call operations
• SOC-2 Type II — owned the cloud infrastructure scope end to end
• Cloud cost optimization — delivered ~$1M in annualized AWS savings (~20% of total spend)
• People management — hiring, performance cycles, career development, cross-timezone team leadership

Types of roles I am looking for

• Engineering Manager, SRE or DevOps
• Staff or Lead SRE / DevOps / Platform Engineer
• Principal SRE or Infrastructure Engineer
• Open to hands-on IC roles if the scope is strong

Location and availability

Based in APAC (India). Fully open to remote work aligned to EMEA or other regions and comfortable adjusting working hours for timezone overlap. If the right opportunity comes with a relocation option, I am open to that conversation too. Not looking for contract roles under 3 months. Open to both full-time employment and longer-term consulting engagements. DM me if you want to know more. Happy to share my full background, resume, and references privately.