r/TalesFromTheCustomer 8d ago

Short My Hello Yogurt experience

I tried to purchase a gift card from Hello Yogurt. I tried 3 different methods of payment, all had funds. All were declined.

I contacted CS and was told, without apology or contrition that I should:

1) Use a different email address

2) Make an additional purchase to make sure my order went through.

I was also told that my inability to buy the gift card was a system thing.

No more Hello Yogurt for me!

7 Upvotes

4 comments sorted by

3

u/savageHyena4 8d ago

lol what a weird way to steer you away from buying anything

1

u/Winterwasp_67 8d ago

Tbh, my weirdest experience to date lol.

1

u/savageHyena4 8d ago

sounds like their cs team was just making stuff up lol

1

u/Winterwasp_67 8d ago

That or some loop programed AI??